Sysdig · 5 hours ago
Customer Solutions Engineer
United States
Full-time
Remote
Mid Level
$104K/yr - $143K/yr
3+ years expSysdig is a leader in cloud security, dedicated to helping organizations secure innovation in the cloud. As a Customer Solutions Engineer, you will serve as the technical authority on the Sysdig Platform, assisting customers with onboarding and driving adoption by understanding their requirements and challenges.
Cloud ComputingCloud SecurityCyber SecurityOpen SourceSaaSSecurity
Responsibilities
Reporting to the Senior Manager of Customer Success you will be the technical authority on the Sysdig Platform and become the customer's go-to advisor
You will help with customer onboarding, thus driving adoption
You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey
You will have a pro-active approach and be a team player who strives to inspire customer loyalty
You are the driving force in building customer relationships, including implementation, renewal, and identification of expansion opportunities
Qualification
Required
You have over one year of experience working in a Cyber Security role in/with Cloud Ecosystems in either a consulting or professional services role
You bring 2 years minimum post-sales experience with a focus on growing and retaining customers
Experience with Linux, Helm, Terraform, Kubernetes, or Cloud Platforms
You will have a pro – active approach and be a team player who strives to inspire customer loyalty
You are the driving force in building customer relationships, including implementation, renewal, and identification of expansion opportunities
You will be an expert in cloud native technologies with multi year experience
Benefits
Extra days off to prioritize your well-being
401(k) Retirement Savings Plan with a 3% company match
Maternity and Parental Leave
Mental health support for you and your family through the Modern Health app
Full health benefits package for you and your family
Company
Sysdig
The leader in cloud security powered by runtime insights
501-1000 employees
H1B Sponsorship
Sysdig has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (18)
2023 (17)
2022 (26)
2021 (14)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$729.5MKey Investors
PermiraInsight PartnersAccel
2021-12-15Series G· $350M
2021-04-28Series F· $188M
2020-01-22Series E· $70M
Leadership Team
Loris Degioanni
CTO and Founder
Karen Walker
Chief Financial Officer
Recent News
baincapitalventures.com
2026-01-14
2025-12-27
Company data provided by crunchbase