Technical Implementation Manager jobs in United States
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Toro TMS · 12 hours ago

Technical Implementation Manager

Toro TMS is a growth-stage startup focused on building a modern operating system for trucking. The Technical Implementation Manager will lead the deployment of the TMS platform, ensuring a smooth transition for clients from legacy systems to Toro's solutions, while also providing training and troubleshooting support.

Information TechnologyLogisticsService IndustryTransportation

Responsibilities

Lead end-to-end implementations of Toro’s platform for incoming customers
Partner with Sales, Engineering, Product and Operations to translate client goals into actionable rollout plans
Configure new customer accounts, migrate data from legacy systems into Toro TMS
Deliver remote trainings to dispatchers, drivers, and logistics managers, making tech feel approachable and useful
Troubleshoot issues in real time and adapt implementation plans to meet specific needs

Qualification

SaaS implementationData managementProject managementClient communicationEmpathyProblem solvingAdaptability

Required

2-5 years of experience in a client facing role, warehousing, logistics or field-based SaaS implementation
Strong project management and client-facing communication skills
Strong technical and data management skills
Comfort with dynamic environments and a knack for simplifying complex systems
Empathy for frontline users and a bias toward action

Benefits

Comprehensive medical, dental, and vision coverage
Unlimited PTO
401(k) policy managed by Empower

Company

Toro TMS

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Toro TMS is a truck transportation company that provides a single software solution to help trucking companies move more loads.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase