InfoIMAGE, Inc. ยท 6 hours ago
Operations Supervisor (Swing Shift)
Coppell, TX
Full-time
Onsite
Mid, Senior Level
$60K/yr - $65K/yr
2+ years expInfoIMAGE, Inc. is seeking an Operations Supervisor to manage all aspects of the department, including equipment operation and performance management for production employees. The role requires leadership, operational efficiency, and interdepartmental coordination to meet client objectives and ensure quality control.
CRMInformation TechnologySoftware
Responsibilities
Consistently demonstrates professional maturity and highly skilled professionalism in dealing with all aspects of the role
Ability to track, analyze, quantify and report on key performance indicators for operational success
Demonstrates high levels of problem-solving techniques, when addressing people, process and procedural objectives
Develops and implements processes to drive efficiency and accuracy into the business model
Effectively utilizes all technology available to support operational objectives
Proactively addresses challenges to the operation and the employees
Communicates production plans to ensure an umbrella of continuity in the operational goal
Familiar with and able to apply company policy in the administration of performance management and safety requirements
Assigns work as appropriate to expedite processing and effectively manages labor effort during down turns in production cycles
Proactively communicates with business partners, local and remote, in support of client objectives via reporting, analysis, meeting attendance, SOP revisions and project support
Reviews and monitors all CaReport and IssueTrac attributed to the Operations site
Ensures all assigned tickets are addressed, resolved and closed timely
Collaborates with other department managers to provide expedited RCA to clients for Level 3 issues
Ensures temporary and permanent solutions are identified and implemented
Requests and allocates resources as needed
Qualification
Required
2 years experience in Print & Mail industry; including a minimum of 2 years supervisory experience reflecting gradual increased responsibilities
Must demonstrate leadership qualities
Strong organizational skills and detail oriented
Excellent memory retention with the ability to multi-task
Proficient in Windows Operating Systems
Ability to communicate clearly in written and verbal form to all levels of staff
Professional demeanor with a high level to safe guard confidentiality
Preferred
High School Diploma or GED preferred
High school or equivalent (Preferred)
Manufacturing: 2 years (Preferred)
Night Shift (Preferred)
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance
Company
InfoIMAGE, Inc.
Founded in 1984, InfoIMAGE, Inc., headquartered in the Bay Area, located in Brisbane, CA, with a regional production facility in the Dallas Metro Area, brings decades worth of experience to the regulated industry by producing integrated print and electronic documents, as well as via SaaS product offerings in digital document ecosystem, electronic signature & secure digital workflow, highly targeted data driven marketing and personalized business communication to financial institutions and health care organizations throughout the US.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase