The Pierre New York, A Taj Hotel · 2 days ago
Assistant Manager of IT
New York, NY, US
Full-time
Onsite
Mid Level
3+ years expThe Pierre New York, A Taj Hotel is seeking an Assistant Manager of IT to ensure the availability of critical systems and day-to-day IT activities. The role involves supporting various systems, coordinating system implementations, and maintaining system security and procedures.
Hospitality
Responsibilities
You will provide effective support for other systems, including back office, sales & catering and human resources applications. In conjunction with these tasks, act as the hotel’s liaison with both hardware and software suppliers to ensure that the terms of maintenance agreements are followed by all concerned
You must establish and maintain user procedures and hardware familiarization for all systems
In conjunction with Hotel Director of Information Technology and Corporate Information Technology, coordinate any new system implementation, update or upgrade with hotel staff and hardware or software suppliers
Assist individual departments in setting up computer training for their individual departmental needs
Assist Hotel Systems Manager in ensuring system security procedures are carried out and are consistent with control requirements and corporate policy
Maintain accurate records of system files; software and hardware problems and service requirements
Develop and maintain, in cooperation with the Purchasing Department, a supplier and product list for all stock data processing supplies
Establish and maintain backup procedures for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies
Assist Hotel Systems Manager with maintaining hotel electronic communications, specifically electronic mail and internet access and ensuring they comply with corporate policy and are available to hotel management as required
The ideal candidate will conduct themselves in a professional manner at all times to reflect the high standards of Taj Hotels
Perform any additional duties as assigned by the Hotel Director of Information Technology
Qualification
Required
Candidate must have a minimum of 3 years experience in a hotel environment
College degree required
Knowledge of Networking, Hardware, Database, Microsoft Operating Systems, Infogenesis POS, Opera PMS, Great Plains and High Speed Internet client support is required
Candidate must have a flexible schedule
Position requires strong communication skills for direct interaction with guests/employees and requires the ability to support and train in fast paced, hands on, luxury environment
Preferred
Specialty degree in IT systems preferred
Multilingual skills preferred
Certificates on relevant technologies and applications
Experience on emerging technologies including management tools, networking stack, AI tools
Projects handling in terms of managing tasks, communication, liaison with stake holders, mitigation of deviations and timelines
Company
The Pierre New York, A Taj Hotel
An iconic landmark treasured by visitors and locals alike, The Pierre continues to set the standard for timeless elegance and unrivaled hospitality in New York City.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase