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Barrios Technology · 9 hours ago

Digital Delivery Supervisor

US-TX-Houston

Full-time

Onsite

Senior Level

5+ years exp

Barrios Technology is an engineering solutions partner with over 45 years of experience supporting NASA and the commercial space industry. The Digital Delivery Supervisor leads the deployment of collaborative technologies across various programs, ensuring successful project execution and operational performance of IT support.

AerospaceSoftware Engineering

Culture & Values

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Drive the planning, development, execution, and completion of all digital collaboration projects, ensuring delivery remains on schedule and meets performance standards

Direct the implementation, ongoing support, and maintenance of Web and Enterprise Content Management (ECM) platforms (SharePoint, JIRA, etc.) environments to optimize program data management

Ensure system stability through close coordination with IT Operations and Systems Administration teams, facilitating the escalation of high-priority issues and managing stakeholder notifications for both scheduled and unexpected service interruptions

Collaborate with the IT Operations, Software Engineering, and Global Technology and Data Solutions teams to ensure technical requirements are met, facilitate the routing of tasks based on technical complexity

Synchronize project schedules and outages, and provide integration support for data management and software development initiatives

Serve as the central liaison for Program IT Leads across the ISS, Gateway, Orion, and Commercial LEO programs, delivering the resources and management support needed for success while fostering collaboration across programs

Meet regularly with NASA customers to validate requirements, gather feedback on support quality, and ensure digital solutions continue to align with evolving mission needs

Serve as an advocate for program interests by proactively elevating program priorities, operational risks, infrastructure needs, and resource requirements to MTIC management and NASA IT leadership

Monitor workload and task allocations to ensure the team is properly resourced to meet mission demands

Draft, coordinate, post, and interview for new / replacement positions to ensure continuity and scaling of support

Drive digital transformation initiatives by establishing and communicating best practices, ensuring the adoption of innovative, scalable collaborative solutions that replace legacy tools and systems

Continuously review and refine functional procedures to increase the speed of digital delivery and reduce operational friction

Ensure all digital solutions remain compliant with federal standards, NASA-wide IT policies, and Program-specific governance

Submit monthly contract metrics, budget forecasts, variance reports, and innovations for Contract Management

Manage employee performance, annual performance reviews, salary, time-off requests, feedback, and onboarding

Qualification

Enterprise IT infrastructureSoftware development methodologiesLeadership experienceData managementDigital solutions deliverySoftware architectureCustomer satisfactionInterpersonal skillsProblem solvingCommunication skillsTeamwork

Required

BS degree in Information Technology, Computer Science, Engineering, or a related field and five (5) years of related engineering experience

Demonstrated leadership experience

Understanding of enterprise IT infrastructure, networking, systems administration, and cybersecurity fundamentals

Experience working within software development teams using agile or other structured SDLC methodologies

Experience and familiarity with key business intelligence enablement and observability concepts such as ETL/ELT, data centralization and distribution, governance, hygiene and retention, security and authorization, storage, scaling, and actionable insights

Demonstrated ability to deliver Digital solutions that improve efficiency, align with business objectives, and implement cost-saving strategies without compromising service quality

Excellent interpersonal and communication skills with a strong commitment to internal and external customer satisfaction

Excellent debugging, troubleshooting, problem solving, and brainstorming skills

Preferred

Independent software certifications, such as those provided by Microsoft, Atlassian, GitHub, Azure, AWS, and other major Platform providers

Working experience with Human Space Exploration programs

Experience managing employee performance, including both positive and negative feedback delivery

Experience with identification, data design, and delivery of KPIs and TPMs across various departments, including finance, schedule, performance, requirements, and engineering metrics

Experience with data visualization selection and implementation, data discovery, and data analysis principles

Experience supporting engineering and development teams, including specialized environments such as flight software or simulation labs

Experience with software architecture

Experience with software test methodologies and test automation

Working experience with product life-cycle management software, JIRA or similar

Experience in leading or supporting IT, Data, or Software functions in regulated industries