Program Lead, Vendor Management jobs in United States
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ButcherBox · 10 hours ago

Program Lead, Vendor Management

ButcherBox is a certified B Corp headquartered in Boston, focused on delivering high-quality meat products. The Program Lead of Vendor Management is responsible for overseeing the vendor management program, ensuring that third-party vendors meet commercial expectations while adhering to social, environmental, quality, and ethical standards.

DeliveryFood and Beverage
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Comp. & Benefits

Responsibilities

Own the end-to-end vendor management program for external suppliers, co-manufacturers, and service providers in an asset-light model
Develop, maintain, and enforce vendor standards, contracts, and performance expectations across social, environmental, quality, and ethical dimensions
Lead vendor onboarding, classification, ongoing performance management, and offboarding processes
Serve as the primary owner of vendor scorecards, business reviews, and corrective action plans
Lead or support commercial and non-commercial negotiations related to standards, corrective actions, remediation timelines, and continuous improvement commitments
Partner with senior leaders to assess trade-offs between cost, risk, performance, and values
Drive alignment between contractual terms and operational reality
Identify, assess, and escalate vendor-related risks across compliance, reputation, continuity of supply, and performance
Lead response and remediation efforts for vendor non-compliance, audit findings, or emerging risks
Coordinate cross-functional decision-making on vendor performance issues, including potential exits or escalations
Ensure vendor management practices align with B Corp standards and other relevant certifications or regulatory requirements
Own documentation, evidence collection, and reporting related to vendor compliance for audits and assessments
Monitor evolving standards and expectations and translate them into vendor requirements
Support Sr. Director, Impact and Sustainability, in setting goals with critical vendors related to the material risk and opportunities in our supply chain
Partner closely with procurement, quality, legal, finance, operations, and marketing to ensure consistent and credible vendor governance
Prepare executive-ready reporting on vendor performance, risk, and improvement initiatives
Support alignment between vendor practices and external-facing claims or commitments
Design and implement improvements to vendor management systems, tools, and processes as the company scales
Benchmark vendor management best practices and recommend enhancements to strengthen accountability and resilience
Support the evolution of vendor strategy in alignment with company growth and risk profile

Qualification

Vendor managementRisk managementNegotiationStakeholder managementPerformance management systemsComplianceSystems-orientedDetail-drivenDocuSignLeveraging AICommercially mindedWritten communicationVerbal communication

Required

5+ years of experience in vendor management, supplier governance, procurement, or related fields
Demonstrated experience managing external vendors in an asset-light or outsourced operating model
Proven negotiation experience with third-party vendors, including performance, remediation, and contractual discussions
Experience building or operating vendor scorecards, audits, or performance management systems
Strong understanding of risk management, compliance, and cross-functional decision-making
Excellent stakeholder management skills
Strong written and verbal communication skills
Ability and willingness to commute to our Watertown, MA office 1-2 times per week

Preferred

Experience in food, agriculture, or complex supply chains
Experience working in or with certified B Corporations
Commercially minded with strong judgment and pragmatism
Comfortable navigating tension between cost, speed, and standards
Systems-oriented and detail-driven, with the ability to scale processes
Experience with DocuSign
Experience leveraging AI to improve processes, systems, etc

Benefits

Health: medical, dental, vision, and life insurance, an employer-funded HSA, and short & long-term disability benefits
Financial: 401(k) with generous employer match
Annual bonus based on company performance
Time off: unlimited paid time off policy, 20 weeks parental leave, an executive team that encourages a good work/life balance
Personal growth: Annual Learning & Development stipend, and access to a range of personal and professional coaching solutions through BetterUp
Food: a free Custom Classic ButcherBox each month and weekly lunch reimbursement
Others: reimbursement for wellness activities, an exceptional EAP, fertility benefits, life insurance and more

Company

ButcherBox

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An online butcher changing the way consumers shop for and purchase meat and other proteins.