Boston Scientific · 11 hours ago
Customer Care Rep CDS I
Houston, TX - CDS
Full-time
Onsite
New Grad, Entry Level
$34K/yr - $58K/yr
0+ years expBoston Scientific is a leader in medical science committed to solving health industry challenges. The Customer Care Rep CDS I will provide support to customers regarding shipment and billing orders, facilitate communication between the sales force and in-house contacts, and assist in resolving order processing and customer issues.
Health CareMedicalMedical Device
No H1B
Responsibilities
Accept, process and fill shipment and billing orders for customers, and confirm pricing as required
Process patient enrollments, Siebel activities and tasks
Process returned product reports for all APM hardware components returned to St. Paul
Notify sales force of back order or allocation issues so the field can better manage their customers
Assist the field with the use of short dated product to limit scrap
Initiate credits with appropriate paperwork as required
Provide sales, billing and distribution information as required by the field
Propose changes for current systems to enable efficiency
Investigate customer issues, shipping errors and undeliverable components for patient hardware and work to resolve appropriately
Qualification
Required
0-1 Years with High School Diploma and/or Equivalent experience, training, or apprenticeships
Company
Boston Scientific
Boston Scientific is a medical technology company that designs and develops medical devices to diagnose and treat a wide range of condition.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.02B2025-02-21Post Ipo Debt· $1.58B
2024-02-22Post Ipo Debt· $2.17B
2022-03-04Post Ipo Debt· $3.28B
Leadership Team
Michael Mahoney
Chairman, President & CEO
Daniel J. Brennan
Chief Financial Officer
Recent News
2026-01-13
2026-01-13
2026-01-13
Company data provided by crunchbase