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WestStar · 3 days ago

Wires Specialist

El Paso, TX, US

Full-time

Onsite

Mid Level

4+ years exp

WestStar is a company focused on banking operations, and they are seeking a Wires Specialist responsible for performing operational and administrative duties related to wire transfers. This position involves processing both domestic and international transactions while providing excellent client service and addressing critical issues promptly.

BankingFinancial Services

Responsibilities

Initiate outgoing domestic and international wire transactions, including foreign currency wires

Process outgoing Treasury Management wire transfers

Process incoming wire transactions

Perform authentication procedures as needed

Review OFAC hits through Total Screening and/or WatchDog application (backup process)

Review Verafin fraud analytics alerts and conduct appropriate due diligence on alerts

Perform call back procedures and recordings on outgoing wire transfers

Process daily cash letter through Frost Bank

Responsible for review and retention of documentation to include: wire transfer agreements, drawdown agreements, outgoing wire transfer authorization forms, PIN letters, and other documents related to wire transfers

Responsible for reporting (escalating) and responding to any issues relating to wires lost in transit, system issues, and potential wire fraud

Respond to incidents with high priority and process wires using backup processes, including but not limited to, FedLine Advantage, WatchDog (for OFAC), and Frost Cash Manager

Conduct scanning and indexing of daily wire logs into Synergy and sending logs to archives when applicable

Process miscellaneous research for clients and internal requests

Perform routine correspondence, wire transfer research, and other administrative duties

Other duties as assigned

Qualification

Bank operations experienceWire transfer processingBilingualMicrosoft WordMicrosoft ExcelClient service skillsData entry skillsMulti-tasking skillsDetail oriented