i-Tech Support, Inc. · 18 hours ago
MSP Project Engineer
Orlando, FL
Full-time
Onsite
Mid, Senior Level
3+ years expi-Tech Support, Inc. is seeking Mid-Level and Senior Systems Engineers with expertise in Microsoft cloud technologies. The role involves designing, deploying, migrating, and supporting modern workplace solutions, focusing on Microsoft 365, Intune, and Entra ID.
Cloud ComputingData CenterInformation TechnologyNetwork SecurityVoIP
Responsibilities
Design, configure, and administer Microsoft 365 tenants, including Exchange Online, SharePoint, Teams, and related services
Implement and manage Intune (Endpoint Manager) for device management, compliance, app deployment, and endpoint protection
Plan, deploy, and maintain hybrid Active Directory and Entra ID integrations, including identity synchronization and federation
Perform email migrations from on-prem Exchange, Google Workspace, or other platforms to Microsoft 365 using tools like BitTitan or native migration services
Configure Conditional Access, MFA, RBAC, and security policies to enforce best practices and compliance standards
Troubleshoot issues related to directory sync (Azure AD Connect / Entra Connect), authentication, and M365 service availability
Develop automation scripts for administration and reporting using PowerShell or Microsoft Graph API
Collaborate with clients and internal teams to assess environments, create migration plans, and deliver technical documentation
Monitor and optimize tenant health, performance, and security posture using built-in analytics and reporting tools
Provide escalation support for complex issues related to Microsoft 365, Intune, or identity management
Qualification
Required
3–5 years managing Microsoft 365, Azure AD/Entra ID, or Intune environments
Hands-on experience with hybrid AD, Exchange Online, and Intune administration
Strong understanding of Windows Server (2016–2022) and Active Directory fundamentals
Familiarity with DNS, VPNs, and networking concepts in Microsoft environments
Basic to intermediate PowerShell scripting skills for automation and reporting
Experience with email and data migration tools such as BitTitan or Quest Migration Manager
7+ years in systems engineering with a focus on Microsoft 365, Intune, and identity management
Proven expertise in Microsoft 365 tenant design, hybrid AD/Entra architecture, and device management at scale
Strong knowledge of identity and access management (IAM), including Conditional Access, SSO, and federation
Advanced PowerShell and automation capabilities, with experience using Graph API or Endpoint Manager templates
Ability to lead large-scale migrations, develop technical documentation, and mentor junior engineers
Familiarity with compliance and security frameworks (e.g., HIPAA, SOC 2, GDPR)
Excellent communication and client-facing skills
Strong problem-solving and analytical abilities
Ability to manage multiple projects and deliver results under deadlines
Leadership and mentorship experience for senior candidates
Preferred
Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft Certified: Modern Desktop Administrator (MD-102)
Microsoft 365 Certified: Enterprise Administrator Expert
Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
CompTIA Cloud+ or Security+ (preferred but not required)
Benefits
Comprehensive medical, dental, and vision insurance with competitive plan options
Basic life insurance and long-term disability for all our employees
401k program with employer match to help you invest in your future
Paid parental leave to support you and your family
22 paid days off (15 PTO + 7 National Holidays)
Company issued laptop
Company paid training as necessary
Opportunities for professional development and growth
Access to cutting-edge technology and resources
Company
i-Tech Support, Inc.
Since 1999, i-Tech Support has helped businesses, non-profits and schools achieve their goals by supporting them with technology that simply works.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-01-25Acquired
Leadership Team
Mike Augello
Chairman & CEO
Recent News
2025-09-12
Company data provided by crunchbase