Seneca Resources Company, LLC · 14 hours ago
Education Assistance Program Assistant 16413
Seneca Resources is a staffing and consulting firm that partners with professionals to help them grow their careers. They are seeking a detail-oriented Program Assistant to support the Education Assistance Program, responsible for managing employee cases, processing tuition reimbursements, and coordinating course registrations.
Oil & Energy
Responsibilities
Serve as the primary point of contact for employees participating in the Education Assistance Program
Track and manage individual cases from submission through completion
Respond to employee inquiries in a timely and professional manner
Review and validate documentation for tuition and fee reimbursements
Ensure compliance with program policies and eligibility requirements
Coordinate with finance and payroll teams to ensure accurate and timely payments
Assist employees with course registration processes as needed
Maintain records of approved institutions, programs, and courses
Monitor deadlines and ensure required documentation is submitted on time
Partner with payroll to ensure proper tax treatment of reimbursements
Maintain confidentiality and comply with data privacy and employment regulations
Support audits and reporting related to education assistance benefits
Identify opportunities to streamline processes and improve the employee experience
Assist with updates to program materials, FAQs, and internal communications
Support reporting and data collection for program evaluation
Qualification
Required
Bachelor's degree in Business Administration, Human Resources, or a related field (or equivalent experience)
2+ years of experience in program administration, HR operations, or employee benefits
Strong organizational skills with high attention to detail
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite
Experience using ServiceNow or similar case management systems
Preferred
Familiarity with payroll processes and education reimbursement programs
Experience in a corporate HR or Learning & Development environment
Ability to manage multiple priorities in a fast-paced setting
Customer-focused mindset with a passion for employee development
Benefits
Comprehensive health, dental, and vision coverage
401(k) retirement plans
Company
Seneca Resources Company, LLC
Seneca Resources Company, LLC, the exploration and production segment of National Fuel Gas Company, headquartered in Houston, Texas, explores for, develops, and produces natural gas in the Appalachian Region including the Marcellus and Utica Shales.