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Nolan Living · 16 hours ago

Director of Maintenance

Leawood,KS,US

Full-time

Onsite

Director/Executive

8+ years exp

Nolan Living is a company managing a large-scale multifamily portfolio of approximately 7,000 units. The Director of Maintenance is responsible for the strategic oversight and performance of maintenance operations, ensuring communities are safe, well-maintained, and compliant with company standards.

Property ManagementReal EstateReal Estate Investment

Responsibilities

Develop, implement, and oversee maintenance strategies, standards, and best practices across the portfolio

Lead and mentor Maintenance Supervisors, and site-level teams

Establish KPIs for maintenance performance, including work order completion, preventative maintenance, turnover readiness, and resident satisfaction

Ensure consistent execution of company policies, procedures, and safety standards

Develop and manage annual maintenance and capital budgets across the portfolio

Control expenses through vendor negotiation, inventory management, and labor optimization

Analyze maintenance costs and trends; recommend efficiency improvements

Partner with Asset Management on capital planning and ROI-value add programs

Design and enforce preventative maintenance programs to extend asset life and reduce emergency repairs

Oversee unit turns to ensure quality, speed, and cost control

Ensure proper care of major building systems (HVAC, plumbing, electrical, roofing, life safety systems, etc.)

Ensure compliance with all local, state, and federal regulations, including Fair Housing, OSHA, EPA, and building codes

Oversee life safety programs (fire systems, inspections, emergency preparedness)

Reduce risk through proactive safety training, audits, and incident response protocols

Select, negotiate, and manage vendors, contractors, and service providers

Establish preferred vendor programs and service-level expectations

Oversee contract compliance, insurance requirements, and performance evaluations

Ensure accurate data entry, reporting, and analytics to support decision-making

Evaluate and implement new technologies to improve efficiency and service delivery

Qualification

Maintenance leadership experienceBuilding systems knowledgeFinancial acumenVendor managementRegulatory compliance knowledgeAnalytical skillsStrategic thinkingLeadership abilitiesCommunication skills