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Houston Housing Authority · 2 days ago

Asset Manager

Houston Housing Authority, Houston, TX, US

Full-time

Onsite

Senior Level

5+ years exp

The Houston Housing Authority is responsible for overseeing public housing in Houston, and they are seeking an Asset Manager to oversee the performance of the Housing Authority’s asset management properties. This role involves managing housing developments, ensuring compliance with regulations, and developing relationships with partners to enhance asset performance.

GovernmentReal Estate

Responsibilities

Responsible for the management of assigned housing developments (AMPs), in accordance with the Houston Housing Authority, HUD, and TDHCA policies and standards

Develop and execute a Management Plan for the Houston Housing Authority’s multi-family portfolio

Ensure that private property management firms achieve above average management performance by maintaining occupancy, maximizing income and reducing tenant accounts receivable and collection losses, inspecting units and systems, maintaining the functional soundness and physical integrity of the Houston Housing Authority’s property assets through high quality maintenance and prioritizing needed capital improvements

Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards

Implement proactive strategies to resolve operational, financial and compliance problems

Develop and maintain relationships with general partner/developer, clients and utilize expertise effectively to enhance the performance of the investments

Review and monitor monthly and quarterly operational reports to evaluate asset and management performance

Review Private Management Companies preventative maintenance plans, housekeeping inspections, inventory reports for accuracy

Monitors Project Status Reports to ensure that jobs are being closed within 90 days or fewer

Review 5% of tenant files per month and evaluate compliance with applicable Federal and State regulations

Reviews information and calculations with clients and assures effective communication of lease terms

Work with private Property Management Companies, Regional Property Managers/Supervisors and Houston Housing Authority’s Finance Department to develop and implement property budgets

Oversee all service contracts and approve all major purchases

Monitors and update key project schedules, deferred maintenance, capital improvements and processes to facilitate the execution of the agency’s mission

Work in conjunction with tenants, staff and vendors to maximize tenant satisfaction through coordination and implementation of tenant appreciation events

Provide prompt response to tenant requests and pro-active approach to property maintenance

Schedule periodic inspection tours including janitorial, property safety, appearance and landscape construction projects

Responsible for the activities related to achieving a successful score for the property (AMP) as it relates to HUD’s Public Housing Assessment System

Monitor and provide direction for customer service with regards to special projects

With the assistance of the construction and/or development coordinator, ensure that the portfolio expenses are reviewed, monitored, and updated

Coordinate Asset Management work in accordance with established Houston Housing Authority policies, HUD regulations and applicable federal, state and local government regulations

Implement asset management system and integrating systems with Houston Housing Authority’s financial software applications

Analyze operating partnership tax returns and work with general partners and accountants to resolve problems

Analyze annual audited financial statements and follow-up with the general partners and accountants on any issues revealed through the review process

Review and monitor quarterly operational reports to better understand and evaluate asset performance

Develop property budgets, monitors expenses, and determines needed capital improvements. Initiates and reviews purchase orders, reviews and approves invoices for payment and resolves discrepancies in billing

Monitor year-to-date property performance versus budget and prepare variance explanations for significant income and expense variances

Track tenant accounts receivables

Approve payment on all vendor/contractor invoices for Houston Housing Authority owned properties for accuracy and code for the Director of Asset Management’s approval

Monitor various contracts and enforces compliance and contractual agreements

Review and ensure accuracy of information entered into the budget and prepare schedules as directed by the Director of Asset Management

Review budget and progress throughout the year with the Director of Asset Management

Assist the Director of Asset Management with preparing annual/quarterly/monthly reports, as required

Provide advice to private management companies and partnerships of tenants failing to make timely payments as required in the lease or agreements

Ensure all required tax, utility and municipal invoices and submittals are compiled and paid in a timely manner

Coordinate needs with the Accounting, Public Housing Operations, and Information Technology departments

Promote excellent tenant relations and customer service work to instill the Houston Housing Authority values into all employees and vendors working at the property

Interface with tenant contacts to ensure satisfaction with leased and common areas, building amenities and building services

Establish a rapport with Resident Leadership groups to foster good working relationships

Must conduct quality assurance of preparations for HQS, UPCS, and REAC inspections by conducting site visits and approval of plans of actions to cure deficiencies

Manage relationships with general partners, lender representatives, management agents and local, state and federal officials

Prepare quarterly owners’ reports to investment partners

Qualification

Multi-family project managementAsset management systemsFinancial analysisProperty budget developmentCertified Apartment ManagerAnalytical skillsCommunication skillsOrganizational skillsCustomer service skillsProject management skillsTeam collaborationProblem-solving skillsTime managementInterpersonal skillsPresentation skills

Required

Five (5) years of progressively responsible experience in multi-family public housing project management with experience in the area of low-income housing, leased housing, including two years at the supervisory or managerial level

Three (3) years of on-site multi-family management experience and at least one year experience supervising a 600 + unit and 5+ property portfolio

Excellent written and verbal communication skills

Strong organizational and analytical skills

Ability to provide efficient, timely, reliable, and courteous service to customers

Ability to effectively present information

Ability to respond effectively to sensitive issues

Bondable

Valid Texas driver's license or obtain such within the first thirty (30) days of employment

Eligibility for coverage under Houston Housing Authority fleet auto insurance

Preferred

Bachelor's degree in Business Administration, Public Administration or related field from an accredited college or university preferred

Class “A”, “B” and “C”, multi-state affordable housing, rehabilitation and new construction portfolio experience preferred

Certified Apartment Manager (CAM), Accredited Residential Manager (ARM), Certified Apartment Portfolio Supervisor (CAPS) and/or Certified Property Manager (CPM) designation preferred