Comcast · 1 hour ago
Retail Market Manager
East Peoria, IL
Full-time
Onsite
Mid, Senior Level
$83K/yr - $139K/yr
7+ years expComcast is a Fortune 50 leader in media and technology, seeking a Retail Market Manager to empower and develop a team focused on superior customer service across multiple retail stores. The role involves driving sales performance, fostering employee engagement, and ensuring operational excellence aligned with business objectives.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Support, influence, consult and develop a highly engaged, winning sales team within the Retail Sales space across multiple stores/markets and levels across the organization
Act as a promoter of the customer experience, Company brand principles and the customer retail journey, insight gatherer, and can show strong influence with store leadership across the market and region
Solve needs, make connections with a warm and friendly approach, and is a strong advocate for our products
Embrace and lead innovation, change and change management within their channel, markets and regions
Focus on developing and fostering an environment conducive for hiring engaged and high performing employees as well as caring for the development and progression of existing employees within the market/ region/ organization
Effectively analyzes situations to gain understanding and make sound, timely decisions that factor in costs, risks, and impact to employee and customer experience. Takes action to achieve resolution(s)
Leverages key business, talent, performance and workforce management tools and platforms to successfully support optimal staffing, and key sales and operational functions
Champion the Company brand in each store within the territory. Ensure all product/service/promotion merchandising and the visual readiness/experience meets the retail channel expectations
Responsible for the look of the store- i.e. supporting an environment to tell the Company story, create brand awareness, ensuring each store is a proper reflection of the brand
Strong connection to the business as well as institutional knowledge regarding key performance indicators, sales performance, and profitability
Excels at relaying information to teams across the retail space
Develops and manages Company sales and profit goals for the retail stores
Effectively executes a successful workforce management strategy aligned with Company's business needs and ensures that all stores are fully staffed
Oversight and engagement regarding safety and security requirements and protocols to support operational excellence in each location
Support the company’s commitment to inclusion. Support creating a culture where every employee can participate and feels valued for who they are, and ensuring teams are representative of the communities we support
Partners closely with onsite leadership regarding training, updates on new promotions, products, and corporate initiatives
Collaborates with local leadership to maintain alignment with market objectives and initiatives
Holds onsite leadership accountable for assessing individual and team performance and provides location leadership with the appropriate coaching tools to engage employees, provide feedback, and create improvement plans as needed
Works with local leadership to maintain alignment with market objectives and initiatives
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
Bachelor's Degree
7-10 Years of relevant work experience
Strong people leadership skills
Ability to develop and manage sales and profit goals for retail stores
Experience in multi-unit operations
Strong communication abilities
Ability to analyze situations and make sound, timely decisions
Experience in workforce management strategy
Ability to foster a culture of inclusion
Ability to work nights, weekends, and variable schedules as necessary
Preferred
Experience in hiring and developing high performing employees
Knowledge of key performance indicators, sales performance, and profitability
Experience in change management
Ability to champion the Company brand and customer experience
Benefits
Best-in-class Benefits
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
Fierce Network
2026-01-11
2026-01-07
Company data provided by crunchbase