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Firefighter Insurance Services, LLC · 19 hours ago

Office Services Specialist

Hendersonville, TN, US

Full-time

Onsite

Mid Level

$51K/yr - $56K/yr

3+ years exp

Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We are seeking an Office Services Specialist to support daily office and facilities operations, ensuring a safe and functional workplace while serving as the first point of contact for visitors and vendors.

Auto InsuranceCommercial InsuranceLife InsuranceProperty Insurance

Responsibilities

Serving as the first point of contact at the front desk by warmly welcoming and assisting visitors, members, and vendors, ensuring proper check-in/check-out procedures in accordance with security protocols

Providing comprehensive office support by coordinating conference and training room readiness which includes but is not limited to performing basic AV checks and ensuring shared spaces are clean, functional, and ready for use

Providing administrative support for various departments by performing tasks including but not limited to data entry, copying, report preparation, meeting coordination, calendar management, and other general office functions as needed

Performing a variety of administrative tasks including but is not limited to data entry, making copies, creating reports, and meeting coordination

Supporting day-to-day facilities operations by maintaining kitchen and coffee supplies, assisting departments with special facility needs, and coordinating office moves and workspace changes

Conducting routine inspections of building interiors, exteriors, parking areas, and landscaping; identifying issues, documenting findings, and coordinating vendor follow-up as needed

Responding promptly to facility service requests by performing basic troubleshooting, preventative maintenance, and sourcing parts or supplies while maintaining accurate maintenance logs

Monitoring building systems and vendor activity to ensure work is completed safely, efficiently, and to quality standards

Supporting office safety and security by coordinating emergency drills, managing keys and access cards, and documenting inspections and compliance activities

Qualification

Customer serviceOffice technology proficiencyBuilding systems knowledgeAdministrative supportCommunication skills

Required

Education: High school diploma or GED

Experience in one or more of the following: guest relations, sales, customer service, account management or banking

Strong written and verbal communication skills

Minimum 3 years of experience in office services, facilities support, front desk operations, or a related administrative or operational role

Working knowledge of basic building systems, preventative maintenance practices, and vendor coordination; ability to perform light troubleshooting and inspections

Proficiency with office technology and systems, including Microsoft Office (Outlook, Word, Excel), work order systems, and audio-visual equipment