Acro Service Corp ยท 8 hours ago
Customer Support Specialist
Acro Service Corp is seeking a reliable professional to support customer service and emergency dispatch operations related to stormwater and wastewater systems. The role involves handling calls and emails, dispatching field crews, and coordinating with various teams during emergencies.
Responsibilities
Handle calls, emails, and service requests professionally
Dispatch field crews during emergencies
Use GIS, asset management systems, and SCADA alerts
Log work orders, alarms, and compliance reports
Coordinate with inspectors, contractors, and internal teams
Qualification
Required
High school diploma or GED
1+ year technical/field support experience
Strong communication, problem-solving, and customer service skills
Basic to intermediate skills in GIS, databases, and MS Office
Flexibility for shifts, emergencies, and inclement weather
Preferred
Experience in wastewater/stormwater, utilities, or field agencies
Company
Acro Service Corp
With singular global reach and agility, Acro Service Corporation offers you a unique integrated approach to staffing and consulting solutions.