Customer Support Specialist jobs in United States
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Acro Service Corp ยท 8 hours ago

Customer Support Specialist

Acro Service Corp is seeking a reliable professional to support customer service and emergency dispatch operations related to stormwater and wastewater systems. The role involves handling calls and emails, dispatching field crews, and coordinating with various teams during emergencies.

ConsultingInformation TechnologyStaffing Agency
Hiring Manager
Vivek Kumar
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Responsibilities

Handle calls, emails, and service requests professionally
Dispatch field crews during emergencies
Use GIS, asset management systems, and SCADA alerts
Log work orders, alarms, and compliance reports
Coordinate with inspectors, contractors, and internal teams

Qualification

GISCustomer serviceTechnical supportProblem-solvingMS OfficeDatabasesCommunicationFlexibility

Required

High school diploma or GED
1+ year technical/field support experience
Strong communication, problem-solving, and customer service skills
Basic to intermediate skills in GIS, databases, and MS Office
Flexibility for shifts, emergencies, and inclement weather

Preferred

Experience in wastewater/stormwater, utilities, or field agencies

Company

Acro Service Corp

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With singular global reach and agility, Acro Service Corporation offers you a unique integrated approach to staffing and consulting solutions.

Funding

Current Stage
Late Stage

Leadership Team

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Chris Ehrhart, CCWP
VP - Global Supplier Partnerships
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Staci Dodson Beurer SPHR, SHRM-SCP, CSP
Chief People Officer (VP, HR)
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Company data provided by crunchbase