Athens Orthopedic Clinic ยท 13 hours ago
Front Desk Specialist Full Time
Athens, GA
Full-time
Onsite
New Grad, Entry LevelAthens Orthopedic Clinic is seeking a Front Desk Specialist to provide administrative and clerical support for the Ambulatory Surgery Center and Pre-Admission Testing departments. This role is essential for ensuring efficient patient flow and delivering exceptional customer service to patients and visitors.
Health CareMedicalWellness
Responsibilities
Answers telephone calls promptly and professionally, directing calls and messages appropriately
Greets and checks in surgical patients and Pre-Admission Testing (PAT) appointment patients in a courteous and efficient manner
Collects and processes payments for physician services and/or surgical facility fees according to established policies
Scans patient records and supporting documentation into the Electronic Medical Record (EMR) system accurately and timely
Inputs clinical data and implant information into the EMR and clinical data management systems
Provides anesthesia staff with accurate schedules for upcoming surgical days
Assists PAT nurses with chart preparation, assembly, and other assigned clerical tasks within the scope of the role
Maintains open and effective communication with ASC and PAT nursing staff to support patient care coordination
Provides the highest level of customer service to patients, family members, and visitors at all times
Maintains strict patient confidentiality and complies with HIPAA and all privacy regulations
Maintains a neat, clean, and professional appearance in accordance with dress code standards
Reports to work on time and as scheduled; completes assigned work within designated timeframes
Participates in required in-services, staff meetings, and emergency preparedness drills
Represents the organization in a positive, courteous, and professional manner at all times
Complies with all organizational policies related to ethical business practices and professional conduct
Qualification
Required
Ability to communicate effectively in English, both verbally and in writing
Basic computer proficiency, including use of EMR systems and standard office software
Knowledgeable in patient and guest relations with a strong customer service focus
Strong organizational skills and attention to detail
Ability to work collaboratively in a fast-paced healthcare environment
Company
Athens Orthopedic Clinic
Athens Orthopedic Clinic provides patient-focused orthopedic care, expert rehabilitative care, imaging, and on-site surgery centers.
Founded in 1966
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-02-05
GlobeNewswire News Room
2025-02-03
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