Intake Breathing ยท 21 hours ago
Customer Care Associate
United States
Full-time
Remote
New Grad, Entry Level
$17/hr - $22/hrIntake Breathing is hiring a Customer Care Associate to support and engage customers across various communication channels. The role involves responding to customer inquiries, resolving issues, and assisting with product-related questions while learning new tools and processes.
ManufacturingSporting GoodsWholesale
Hiring Manager
Wesley Balmer
Responsibilities
Respond to customer inquiries via phone, email, and SMS using Gorgias
Resolve customer issues clearly, calmly, and efficiently
Assist customers with product questions, orders, and subscriptions
Participate in occasional coaching or support video calls
Document customer interactions accurately and completely
Learn and adapt to new tools, workflows, and processes
Qualification
Required
Comfortable working on a computer for extended periods
Experience using digital tools or software applications
Strong written and verbal communication skills
Reliable, organized, and detail-oriented
Positive attitude and willingness to learn
Preferred
Customer support or customer-facing experience
Phone or live customer interaction experience
Interest in wellness or performance
Company
Intake Breathing
Intake is an industry-leading active/performance product that enables users to nose breathe optimally.
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Alex Hauck
Co-Founder & CEO
Recent News
Company data provided by crunchbase