Strand Hospitality Services · 3 days ago
Senior Area Sales Manager - Greater Myrtle Beach Area
Strand Hospitality Services has been demonstrating excellence in hospitality management since 1969, and they are seeking a Senior Area Sales Manager to support sales at multiple hotels in the greater Myrtle Beach area. The Area Sales Manager will guide teams, manage group business opportunities, and drive customer loyalty to maximize hotel revenue.
Responsibilities
Provide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated rates
Responsible for learning the hotel brand and strategy
Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations
Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
Manage group or business travel accounts in assigned market segments to maximize business potential
Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals
Negotiate contracts according to company standards
Manage RFP Season Annually by facilitating the process as outlined in Strand SOP’s in conjunction with the GM
Review weekly and Monthly reports to ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
Analyze sales and revenue management reports to identify trends and future demand opportunities. Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demand
Work with sales managers to ensure understanding of sales strategy and effective implementation of the strategies for each segment
Attend and contribute to revenue and sales strategy meetings and calls as available
Participates in budgeting for revenue and expenses during the annual budget process for assigned hotels
Understand, leverage, and implement corporate and brand tools to exceed budgets
Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition
Recommend and implement new sales programs at the hotel and accurately track ROI
Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly
Provides ongoing feedback, training and development of team members and addresses areas of opportunity
Provide continual analysis of lost business reasons and notify property and corporate of on-going trends
Coordinate, prepare, and submit any required reports as requested by the Corporate Director of Sales
Work with the Regional Director of Operations, Corporate Director of Sales, and Director of Revenue Management
Abides by Prime Time Selling hours
Perform any other job-related duties as assigned
Qualification
Required
Strong analytical skills relative to impact on hotel revenues
Ability to communicate effectively verbally and in writing
Strong interpersonal skills
Strong understanding of revenue management principles
Proficient in Microsoft Office Products; Excel, Word
Ability to effectively use Google mail, calendar, and drive
Ability to travel regionally up to 75%. Must have reliable and insured vehicle
Driver's License with acceptable driving record required
Must have flexible work hours that may include evenings, weekends, and holidays
Benefits
Medical, dental, and vision plans at competitive rates
Paid time off package
Company paid basic life and AD&D insurance
Option to purchase additional life for yourself, a spouse and/or children
Company paid short-term and long-term disability insurance
401(k) Fidelity plan with a company match of up to 4% of your gross annual income
Discounts in hotels located worldwide, theme parks, Broadway shows, and much more