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LSS of South Dakota · 1 day ago

Donor Engagement & Experiences Manager

Sioux Falls, SD

Full-time

Onsite

Mid Level

3+ years exp

LSS of South Dakota is a mission-driven organization focused on promoting safety and stability for children and youth. The Donor Engagement & Experiences Manager is responsible for strengthening donor relationships and planning fundraising events, while contributing to the organization’s annual fundraising goals.

CommunitiesHealth CareNon ProfitSocial

Responsibilities

The Donor Engagement & Experiences Manager strengthens donor relationships by designing and delivering strategic engagement, stewardship, and event experiences that deepen connection

This role leads the planning and execution of fundraising and stewardship events, coordinates donor engagement activities, and partners with the Vice President of Mission Advancement and the Director of Marketing & Communications to create compelling donor centric communications

This position leads donor acquisition efforts, enhances donor retention, and contributes significantly to the annual fundraising goals of the organization thus playing a critical role in carrying out the LSS mission

Demonstrated expertise in event planning, strong organizational and time management abilities, and coordination of volunteers and donor centered stewardship

Competence in email-marketing platforms, direct-mail processes, and digital analytics for engagement metrics

Proficient in donor management and fundraising software (e.g., Raiser’s Edge, Bloomerang) for data entry, reporting, segmentation, and maintaining data integrity

Ability to develop and interpret engagement metrics and dashboards to inform strategy

Solid understanding of fundraising industry practices, including donor acquisition, stewardship, and retention best practices

Manage small group and virtual engagement opportunities, including tours, impact briefings, and program touchpoints

Lead or support signature events, ensuring strong logistics, volunteer coordination, and donor centered stewardship

Qualification

Event planningDonor management softwareFundraising practicesEmail marketingVolunteer coordinationCommunication skillsOrganizational skillsTime management

Required

Bachelor's degree in marketing, communications, nonprofit management, event management, hospitality, business, or a related field; or an equivalent combination of education and relevant experience

Three (3) to five (5) years of progressively responsible experience in donor engagement, fundraising, event management, communications, or nonprofit operations

Must be at least 21 years of age

Must have a valid auto-insurance, a valid driver's license or the ability to obtain one for approved driver status., is required

Must successfully complete all agency background checks, which include checks for criminal convictions, behavior harmful towards children, spousal abuse, and drug or sex crimes, is required