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Luminary Labs · 1 day ago

Associate

New York, NY

Full-time

Hybrid

Entry, Mid Level

$75K/yr - $90K/yr

2+ years exp

Luminary Labs is a strategy and innovation consultancy that helps organizations thrive in the face of change. The role involves supporting public-facing initiatives, managing client relationships, conducting research and analysis, and developing insights to assist clients in communicating complex problems.

ConsultingEducationFinancial ServicesInnovation ManagementManagement ConsultingSocial ImpactVenture Capital

No H1B

Responsibilities

Realize client objectives. Earn the respect and trust of our clients by delivering on their day-to-day needs. Support your team in all client management and deliverables, and help anticipate what’s needed next. Maintain client connectivity by supporting proactive and responsive communications required for each project

Own workstreams. Serve as the lead project manager of key work products, owning the workplan and executing critical workstreams

Support insight development. Conduct research and analysis to identify connective patterns in people, companies and industries, and develop and share insight and recommendations based on said patterns

Interpret the data. Conduct qualitative and quantitative analysis to surface critical insights and trends

Tell the story. Help develop flawless presentations based on your research and analysis and contribute to the creation of materials for innovation exercises and ideation workshops

Drive business growth. Support the development of new business proposals and pitches and deepen value with existing clients. Support company growth by participating in the ongoing recruitment of talent

Qualification

Client services experienceData synthesisStellar communication skillsTechnological literacyAnalytic problem solvingExcel skillsQuick learnerEntrepreneurial mindsetAdaptabilityTeam collaboration

Required

2-4 years experience; client services experience a huge plus

Demonstrated work and/or educational experience in synthesizing data, drawing meaningful insights, and providing actionable strategies

Stellar communication skills and a high EQ, with an ability to strike the right tone with clients in e-mails and verbal communications

Passionate about technology, and the opportunities it presents to our clients

Good technological literacy and ability to quickly learn and navigate the full functionality of tools like Word, Excel, Powerpoint, Dropbox, and Google Docs

Quick learner who is eager to absorb feedback

Enjoy solving complex problems using analytic and creative methods

Ability to structure thinking in an easy to follow manner

Have a strong record as a high performer in academic, volunteer, or work activities, with noted leadership accomplishments

Strong numeracy; Excel skills a plus

Entrepreneurial mindset, but experience working with corporate clients

Are super-flexible, adaptable, realistic, practical, and agile

Thrive in a fast-paced and dynamic environment

Familiarity with Claude, ChatGPT, Gemini, and/or other equivalent LLM, and sound judgement when it comes to using AI tools in a client services environment