Sonesta International Hotels · 6 hours ago
Human Resources Coordinator
Nashville, TN
Full-time
Onsite
Entry Level
2+ years expSonesta International Hotels is the 8th largest hotel company in the U.S., known for its diverse portfolio of properties. The HR Coordinator will assist in various human resources programs, including employee benefit administration, payroll support, and new hire processing, while providing administrative support to the HR department.
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Responsibilities
Complete and maintain data entry into Workday system. Compile reports from the database as needed. Produce and submit reports on general HR activity
Report to Human Resources Director any employee complaints, relating to benefits, paychecks, manager/employee relations issues, etc
Fulfill a variety of employee needs including but not limited to provision of name tags, garage passes, direct deposit forms, employment verification letters, etc
General HR office support including process requests for overnight mail and other delivery/messenger services; Prepare and send faxes; receive and distribute faxes to appropriate personnel; Make photocopies; Type correspondence, memos and reports
Maintain employee files: create files for new employees and ensure that all paperwork pertaining to each employee is placed in the appropriate file on a timely basis
Maintain current knowledge of all benefit programs. Effectively communicate and promote employee benefit plans; answer all employee questions or refer them to appropriate resources
Review and process monthly invoice billing of HR vendors. This includes, but is not limited to background checks, drug testing and Shoes for Crews, Etc
Complete Unemployment Compensation claim forms
Process employee terminations in Workday and with all other required employee systems. Assist in the off-boarding process which includes but is not limited to scheduling exit interviews, WD transactions, collection of company property, employee communication, etc
Order and stock HR office supplies
Manage the pre‐hire screening process: administer drug tests, background checks and reference checks. Work with HR team to move candidates along in the WD tool
Process all newly hired employees, ensuring completion of all required paperwork in WD. Maintain an accurate I‐9 system, ensuring that there is a current I‐9 for all employees. Monitor E-Verify System. Schedule employee for orientation. Assist new hires with name tags, garage passes, uniforms, and locker assignments
Retrieve and distribute HR departmental mail
Answer phones and greet all individuals arriving at the HR office. Respond appropriately to all requests
Maintain employee communication areas such as bulletin boards, cafeteria, employee entrances and locker rooms
Coordinate employee activities such as Employee of the Month/Year, GM lunches and birthday and anniversary recognition programs
Maintain friendly, positive employee relations at all times
Anticipate employee and guest needs, respond promptly, and acknowledge all customers, however busy and whatever time of day
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Schedule meetings, interviews, HR events etc. and maintain the team’s agenda. Attend designated meetings, take minutes, and distribute
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
Maintain knowledge of all hotel services/features and hours of operation
You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile. Use eye and ear contact and guest’s name. Establish/anticipate needs. Solve and own all requests/complaints. Thank everyone
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity
Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
Qualification
Required
Minimum two years of previous experience in Human Resources or as an administrative assistant in hotel catering and sales or similar environment
Track record of delivering exceptional guest or client experience
Ability to communicate, both verbally and written, effectively with guests, vendors, and co-workers
Must read, write, and speak the English language fluently
Appropriate professional appearance and demeanor
Excellent organizational skills
Excellent time management skills and ability to multitask and prioritize workload
Attention to detail and problem-solving skills
Proficient in Microsoft Word, Excel, PowerPoint, and other Microsoft Office Application
Preferred
Previous hotel experience preferred
Benefits
Medical, Dental and Vision Insurance
Health Savings Account with Company Match (available the first day of the month after hire date)
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year)
Free parking
Free shift meal
$60 Shoes for Crew credit per year
Fun, family environment
Sonesta Hotel Discounts (over 1,200 hotels world-wide)
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long-Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Company
Sonesta International Hotels
Sonesta facilitates a number of hotels and resorts that provide professionals, couples, and families with accommodations.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Murray
President & CEO
Jordan Langlois
Senior Vice President, Franchise Operations at Sonesta Hotels / RLH Corporation
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