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Northwestern Memorial Hospital · 2 days ago

Lead Medical Assistant- Internal Medicine Full Time

Chicago, IL

Full-time

Onsite

Mid, Senior Level

2+ years exp

Northwestern Memorial Hospital is committed to delivering world-class care and is seeking a Lead Medical Assistant to support physicians and nurses in providing efficient patient care. This role involves leading the work of Medical Assistants, ensuring patient flow, and maintaining a safe and clean environment while promoting patient satisfaction.

Health Care

Responsibilities

Leads the work of Medical Assistants within the practice

Serves as a role model and resource to clinical staff

Provides training and orienting to all medical assistants, and maintains training and orientation materials and records

Monitors and evaluates policies and procedures to suggest operational changes

Participates in conferences and meetings, and represents the work unit on organizational initiatives

Ensures efficient patient flow through the site:

Escorts patient to exam room, identifies patient, prepares patient for examination

Obtains vital signs

Documents reason for visit, updates/confirms various relevant patient information (allergies, smoking history, pharmacy information)

Informs provider and registered nurse of any significant change in vital signs or acute symptoms

Anticipates/sets up equipment or supplies needed for visit

Cleans and prepares exam room for next patient

Responds to needs, expedites visits, maintains flow of patients and prioritize tasks accordingly

Assists practitioner with medical and surgical procedures:

Electrocardiogram

Venipuncture

Immunizations

Sets up procedure trays

Specimen collection and/or Clinical Laboratory Improvement Amendments waived testing as directed by provider

Provides high quality care:

Prepares and stocks exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments

Participates in environmental safety rounds

Maintains vaccine/medication inventory

Monitors and maintains equipment and instruments

Assists in ordering supplies and disposes expired items

Adheres to office opening and closing procedure

May perform other duties as assigned

Qualification

Licensed Practical Nurse (LPN)Medical Assistant CertificationBasic Life Support CertificationComputer skillsTwo years clinical experienceHigh school diplomaBachelor’s degree

Required

High school diploma or GED equivalent

Must meet one of the following requirements: Licensed Practical Nurse (LPN) for State of employment, Emergency Medical Technician (EMT) licensure in Illinois, or A Medical Assistant (MA) with current certification in one of the 5 eligible certification bodies: Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) through American Medical Technologists (AMT), National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT), Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) or National Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)

Basic Life Support (American Heart Association) certification

Strong computer skills

Two (2) years relevant clinical experience