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WRMC, Inc. · 10 hours ago

Front Desk /Garage Attendant - Downtown Austin

Austin, TX

Full-time

Onsite

New Grad, Entry Level

$18.50/hr - $19.50/hr

WRMC, Inc. is an award-winning industry leader in HOA management, seeking a Garage Concierge to ensure safe and efficient operation within the garage while providing excellent customer service. The role involves operating vehicles, assisting residents and guests, monitoring security, and maintaining the garage environment.

ConstructionLifestyleReal Estate

Responsibilities

Operates, parks and retrieves vehicles of residents and guests

Ensures visitor parking spaces are being utilized appropriately

Operates elevator for residents and guests entering and leaving the building

Assists residents/guests with packages, groceries, and other articles as required

Checks in/out vendors and provides instructions and guidelines for their operation

Maintains waste receptacles, including breakdown of boxes and transporting bins between designated areas

Monitors security cameras and resolves and/or reports issues as needed

Accomplishes tasks outlined on the garage attendant list on a continuing basis

Qualification

Customer serviceConcierge experienceMS Office proficiencyEffective communicationMultiple language fluencyInterpersonal skillsAdaptabilityMotivation

Required

Must possess current US driver's license

Experience working as Concierge/Front desk at Hotel/Residential settings

Strong customer service, communication, and interpersonal skills are required

Effective written and verbal communicator. Multiple language fluency is desirable

Able to operate a computer and be proficient in working knowledge of MS Office Programs (Office, Word, Excel) and e-mail

Able to operate standard office equipment, including fax machine, copier, telephone, etc

Able to be flexible and adapt to changing environments, make decisions in stressful situations and prioritize and reprioritize tasks and projects

Highly motivated and able to work independently

Performs other duties and responsibilities consistent with the position as assigned by the General Manager, Assistant General Manager, or Lead Concierge

Physical demands include the ability to lift 30-50lbs

Ability to actively stand, walk, lift, and carry for extended periods of time

Ability to work at a personal computer, as well as talking on the phone, for extended periods of time

Ability to navigate the building quickly and easily as required to meet job functions

Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately

Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building

Ability to respond to emergencies promptly

Communicate, receive, and exchange ideas and information using both spoken and written word

Benefits

Medical

Dental

Vision

Short term disability (STD)

Long term disability (LTD)

Employee assistance program (EAP)

Identity theft protection

Pet insurance

Retirement

Paid Time Off (PTO)

Company

WRMC, Inc.

Serving Communities with Sophistication, Integrity, and Resourcefulness At WRMC, we know communities are not just buildings – they are the people who live, work, and thrive in them.

Founded in 1989