LIVunLtd · 1 day ago
Lifestyle Manager
New York, NY
Full-time
Onsite
Entry, Mid Level
2+ years expLIVunLtd is a provider of luxury concierge services, and they are seeking a Lifestyle Manager to oversee concierge services at their residential or commercial properties. The role involves managing day-to-day operations, coordinating events, and ensuring compliance with company policies while providing exceptional service to residents and tenants.
HospitalityInformation Technology
No H1B
Responsibilities
Work with off-site Creative Team to coordinate programs, activities, classes, and events on property
Ensure LIV-approved promotional materials are on display on property
Attend periodic on-site parties and functions
Reconcile and submit invoices for all purchases and expenses
Develop and maintain strong relationships with local businesses, restaurants, and preferred vendors
Complete and maintain a 'Neighborhood Guide' (guide provided by Creative Team) for local businesses in proximity to the property
Make regular visits to 'hot list' restaurants and venues to create awareness of our needs and our brand
Dress professionally and polished at all times; when applicable wear corporate approved LIV apparel while working
Manage package service and dry cleaning
Log and assign maintenance requests to appropriate party
Manage key distribution
Oversee day-to-day facility operations, including daily upkeep and managing the cleaning and maintenance of equipment
Ensure compliance with safety/emergency/incident/accident protocols
Maintain effective communication with residents, supervisors, building management and ownership in order to keep them apprised of club operational needs, happenings, and occurrences
Training, educating, monitoring, and coaching on-site staff on all facility procedures
Reporting issues to property management, such as HVAC, lighting, plumbing, painting, hazards, etc
Promote and coordinate LIVunLtd’s personal training sessions, private instruction, and massage services for residents
Display and stock marketing materials on-site provided by the Creative Team
Relay client and resident group fitness programming feedback and requests to Fitness + Wellness Director
Monitoring Lifeguard attendance and performance
Maintaining Department of Health daily, weekly and monthly recording on chemistry, system maintenance, and usage
Report any issues or repair needs to property management, LIVunLtd management, pool service provider and all parties necessary to maintain compliance requirements
Identify and propose repairs, annual maintenance and upgrade items
Qualification
Required
Minimum 2-year experience in luxury hospitality, fine dining, high-end travel, or luxury retail
In-depth knowledge of New York City attractions, nightlife, restaurants, and shopping
Enthusiastic, passionate and knowledgeable about the hospitality industry
Thrive in a dynamic, fast paced environment
Excellent verbal and written communication skills
Superior time management skills
Proficient in Google suite
Ability to work independently with remote supervision
Ability to work with all levels of staffing, other management and clientele
Preferred
Knowledge of multiple languages is an additional asset
Knowledge of BuildingLink and Salesforce are bonus qualities
Great opportunity for those with experience as a personal assistant, concierge, and event planner or those who have worked in guest services, members services, private membership clubs
Benefits
Health Benefits
Dental Benefits
Vision Benefits
401K Benefits
Life Insurance
Company
LIVunLtd
LIVunLtd is North America's leader in equipping, staffing, operating, servicing and activating events in fitness centers and amenity spaces of every type and style.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Buccino
President & Chief Operating Officer / North America
Company data provided by crunchbase