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DeKalb County Government · 11 hours ago

03798 - Jury Assistant

Decatur, GA

Full-time

Onsite

Entry, Mid Level

$43K/yr - $69K/yr

2+ years exp

DeKalb County Government is seeking a Jury Assistant to manage the staff and operations of a court support division overseeing multiple jury services functionalities. The role involves responding to inquiries, coordinating jury services, and managing customer service functions related to jury duty.

Government

Responsibilities

Responds to general inquiries regarding jury service

Maintains inventory of department equipment and supplies; monitors inventory stock; ensures availability of adequate materials to conduct work activities; and initiates orders for new/replacement materials

Performs customer service functions by telephone, by mail, and in person; provides information and assistance regarding court activities, services, procedures, documentation, fees, case status/disposition, or other issues; reviews and accepts legal documents in accordance with court procedures and prescribed time frames; distributes forms and documentation; responds to routine and complex questions or complaints; researches problems/complaints; and initiates problem resolution

Determines the number of upcoming summons that need to be sent based on the requests received

Coordinates jury services with various court administrative and division staff and outside agencies; explains and interprets jury rules to prospective jurors and the public; provides guidance and direction on jury program policies and procedures; resolves jury matters that arise

Provides leadership in the courtroom during the jury selection process to ensure the proper rules are being followed throughout the procedure

Manages and participates in records and reporting activities according to department/division functions; enters information into departmental database, such as legal information, charges and convictions; supervises, monitors, and prepares record retention schedules; coordinates the storage of court records; and approves the release of court related documents prepared by staff

Participates in daily conversations with the Jury Assistant Manager to strategically simply current procedures

Manages customer service functions; responds to requests for assistance regarding jury duty, courthouse information, juror information, and other related issues; provides information or directs to appropriate party; and initiates/returns calls to jurors, judicial staff and others as needed