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Bronson Healthcare · 13 hours ago

Analyst II Business Info Systems - Cadence/Referrals

Bronson, MI

Full-time

Onsite

Entry, Mid Level

2+ years exp

Bronson Healthcare is a compassionate and resilient organization dedicated to providing exceptional care. The Epic Certified Analyst II, Business Information Systems is responsible for supporting and maintaining Epic and Revenue Cycle modules, ensuring they meet the organization's needs and enhancing workflows.

Health CareHospitalMedicalNon ProfitPrimary and Urgent Care

H1B Sponsor Likely

Responsibilities

Support and participate in the research, planning, installation, configuration, testing, troubleshooting, maintenance and upgrade of applicable systems

Analyze and evaluate present or proposed business procedures or problems to define data needs

Correct routine and non-routine computer malfunctions or work with other Information Technology staff to correct individual problem situations

Develop and maintain collegial relationships with all Information Technology staff as relates to systems in area of responsibility

Maintain regular communication with EPIC and associated vendor representatives

Work with EPIC and associated vendor representatives and stakeholders to ensure the system meets the organization’s business needs

Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Revenue Cycle software

Investigate and analyze end users’ preference and business operations while making support decisions

Analyze new functionality in releases to determine how it should be used; effectively communicate new features to customers

Develop and document internal procedures to use in conjunction with Revenue Cycle applications

Work with report writers to ensure that customers have the necessary reports; review and revise specifications as needed

Keep abreast of developments in the information systems and communications field and evaluate developments for applicability or incorporation into existing applications

Evaluate systems, processing, and development needs and recommend additional equipment or new systems

Participate in resolutions during outages or periods of degraded system performance

Participate in the preparation and authoring of supporting documentation, instruction manuals, and audit trails of program changes in accordance with systems and programming standards

Supports and maintains the technical literature library and the related system

Participate in the planning, development, implementation, maintenance, and evaluation of business information systems

Maintain a current understanding of the processes involved in these activities

Maintain a detailed understanding and working knowledge of the current business information systems, their functions, and their relationship to other Bronson information systems

Participate in the process of revising and implementing changes in both the automated and manual components of the business information systems

Provide proactive user support of the Revenue Cycle applications; troubleshoot and resolve processing issues internally and externally

Participate in analysis and research related to Revenue Cycle applications

Qualification

Epic Application CertificationEpic module experienceHealthcare operations knowledgeMicrosoft Office SuiteApplication analysis skillsCustomer service skillsCommunication skillsProject management knowledge

Required

Equivalent combination of education and experience and 2 years of successful progressive experience in the area of information systems

Applicable Epic Application Certification (e.g. Prelude, Cadence, Resolute, etc) required or must complete certification within 6 months of hire

Working knowledge of healthcare operations related to administrative processes including insurance regulations, billing and reimbursement principles

Demonstrated proficiency in Microsoft Office Suite

Ability to work with end users to determine software specifications, hardware requirements, and process improvement workflows

Ability to create system documentation, test scripts and education materials under general supervision

General familiarity of end user business practices, concepts, terminology sufficient to support the applications in a healthcare delivery environment

Comprehensive working knowledge of application analysis, design, build, deployment, modification, enhancement, and support as well as troubleshooting techniques

Working knowledge of project management methodology, change control, quality and system performance methods and metrics

Good customer service skills with the ability to communicate both orally and in writing

Must be able to interact with customers from various levels in the organization to gather the information necessary to understand, address, and document their data needs

Must consistently negotiate and act on deliverables and timeframes with stakeholders, take ownership of issues, and respond to issues within expected timeframes

Preferred

Bachelor's degree

Experience in at least one Epic module: Prelude, Cadence, Resolute and/or HIM

Company

Bronson Healthcare

Bronson Healthcare is a not-for-profit, group healthcare organization that provides services ranging from primary care and emergency care.

Founded in 1900

Kalamazoo, Michigan, USA

5001-10000 employees

https://www.bronsonhealth.com/

H1B Sponsorship

Bronson Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2024 (1)