Nestlé · 3 days ago
Quality Manager
Nestlé USA is a leading company known for its beloved brands and commitment to quality. The Quality Manager will provide leadership in maintaining product quality levels through effective quality systems management, compliance, and continuous improvement initiatives across the value chain.
CoffeeCosmeticsDairyFood and BeverageWater
Responsibilities
Contribute towards maintaining, promoting and developing high health and safety standards and lead by example to carry out all duties and specific responsibilities in compliance with Quality and Food Safety Policies and Procedures
Direct and supervise the development, implementation and administration of QA activities in all phases of production at factory level (Nestlé Quality Systems)
Drive improvements and monitor Quality Metrics/KPI's at the facility
Promote quality awareness and ownership across value chain
Challenging other areas in the factory to drive and ensure first time right, product defect elimination, proper risk management, and risk based decision making and continuous improvements
Monitor and assess performance of the quality systems, report its effectiveness to management and implement actions for improvement
Ensure compliance of the audit programs for internal and external audits i.e. FSSC 22000, NQMS, NGA/Market audits
Ensure the effective operation of HACCP and Food Safety Teams
Provide support to Divisional Technical Applications Group, R&D, Engineering, Vendors, Consumer Service, Sales & Marketing and Supply chain on Quality related matters
Participate in Product Reviews on factory and Corporate level
Liaise with Consumer Services, Marketing and Brand Manager by investigating and communicating consumer complaint trends and resolutions
Support to local, State and Federal agencies when requested by Divisional QA
Facilitate the development of an open and productive culture where people take pride & responsibility in what they do
Promote good communication skills and communicate effectively to others
Supervise the activities of department personnel that include seasonal QA supervisors and lab technicians, with strong emphasis on people development
Qualification
Required
B.S. in Dairy Science, Food Science, Microbiology, Chemistry, Biology or similar scientific discipline
Minimum 5-7 years' Quality Management experience, preferably in food manufacturing or consumer goods industry
Within this there must be 2-3 years of factory QA experience, preferably at a QA Manager level
Must have strong knowledge and understanding of food safety / HACCP, GMP's, Allergen Controls, Sanitary design/controls, pest control, basic food regulations, specifications, analytical and microbiological lab methods desired and basic food technology
Knowledge of Quality systems & principles
Knowledge of Micro and Hygiene monitoring
Work extended days and/or weekends with flexibility to switch shifts as required
Willing to work in a factory where ambient conditions may be extremely cold, wet or warm
Must be capable of working in a fast-paced environment with minimal direct supervision and have strong demonstrated leadership, interpersonal, and self-initiative skills
Strong demonstrated verbal / written communications, influencing skills, analytical and problem-solving skills
Must be detailed and results oriented
Developed understanding of finance targets and the overall budget structure of the laboratory
Operates with integrity and is respectful
Travel Requirement = 10%
Preferred
Statistical analysis experience is preferred
Experience with SAP preferred
Implementation experience on Food Safety and/or Quality programs is strongly preferred
PC proficiency in Windows-based applications: Word, Excel, Access (preferred)
Benefits
401k with company match
Healthcare coverage
A broad range of other benefits
Company
Nestlé
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come.
Funding
Current Stage
Public CompanyTotal Funding
unknown2003-03-14IPO
Leadership Team
Recent News
2026-01-16
2026-01-16
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