New York State Higher Education Services Corporation · 1 day ago
Higher Education Business Analyst 1 (Project Assistant)
Albany, NY
Full-time
Hybrid
Mid, Senior Level
$32/hr - $40/hr
5+ years expNew York State Higher Education Services Corporation is seeking a Higher Education Business Analyst 1 to work with the HESC Innovation and Transformation Team. The role involves researching requirements, analyzing business processes, and documenting functional requirements to support system implementation and improvements.
Financial ServicesHigher EducationNon Profit
Responsibilities
Research and elicit requirements while adhering to established standards and utilizing all necessary deliverables
Conduct studies, analyze, and evaluate all required 'as-is' and 'to-be' processes and flows needed for the new system
Document business process deficiencies requiring resolution during and after implementation
Work with vendor, agency staff and stakeholders to collect, analyze, define, and document business and functional requirements
Develop training materials related to business systems implementation for users and write procedure manual
Assist with business process analysis, business process reengineering, and developing workflow processes
Work with the project team on defect identification, resolution, and testing
Create and maintain requirement traceability documents
Prepare Use cases, business requirements documents (BRD’s), flowcharts, process models and test cases
Assist with validating solutions that meet business needs by developing, maintaining, and executing test plans, test cases, and test data utilizing HP ALM (agency test tool)
Work with selected vendor(s) to ensure that quality software integration and application functionality in being properly tested end to end
Participate in quality reviews and deliverable acceptance discussions, participate in functional and user acceptance testing
Assist with defining deliverable acceptance criteria and participate in deliverable acceptance review sessions
Participate in risk identification, risk mitigation, and issue escalation activities, schedule development and management, and change process management
Assist the project team with data migration analysis and data cleansing tasks
Provide on-going support to business units and other entities using the Grants and Scholarship systems
Analyze the impact of changes to IT system requirements or business processes
Ensure system award rules meet eligibility requirements and adhere to Legislative mandates
Perform other duties as assigned
Qualification
Required
Five Years of Business Analysis Experience, Where At Least 50 Percent Or More Of Your Duties Included Experience In At Least One Or More Of The Five Knowledge Areas Below:
Using recognized business analysis methodologies to elicit requirements from business users as the foundation for the solution to the organization's business needs
Describing in a comprehensive written document (e.g., business case, fit-gap analysis document, or functional specification) what the system, process, or product/service must do to fulfill the business requirement(s)
Using recognized business analysis methodologies (e.g., business process flows, fit-gap analyses, or functional designs) to design solutions to improve the efficiency and effectiveness of the business processes
Documenting, communicating, and validating requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals
Developing test scenarios, scripts, and data; reviewing test results; and assessing the implementation of appropriate solutions to ensure they perform to the required specifications and achieve the design capabilities
An Associate's Degree may substitute two year of the required experience
A Bachelor's Degree may substitute four years of the required experience
A Master's Degree may substitute five years of the required experience
Benefits
Holiday & Paid Time Off
Health Care Benefits
New York State Employees’ Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more.
Company
New York State Higher Education Services Corporation
The Higher Education Services Corporation (HESC) is a state agency in New York, United States that was created to help make higher education more accessible and affordable for New York residents.
51-200 employees
Funding
Current Stage
Growth StageRecent News
New York State Office of the Governor
2025-05-24
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