Mass General Brigham · 4 hours ago
Beeline Sr. Application Analyst
Somerville-MA
Full-time
Hybrid
Senior Level
$92K/yr - $134K/yr
5+ years expMass General Brigham is a not-for-profit healthcare organization that supports patient care, research, teaching, and community service. They are seeking a Sr. Application Analyst to lead the design, development, and maintenance of software applications while managing multiple projects and collaborating with business units to optimize technology solutions.
Health CareHome Health CareMedical
Responsibilities
Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application
Offers recommendations for improvements in data collection, workflow, or other processes when possible
Works closely with the application’s vendor or developer to communicate the functional specifications, providing detailed information to enhance understanding
Develops test plans and performs related software quality assurance tasks
Designs the training curriculum for the software’s user community
Leads the development of end-user documentation
Provides ongoing support for software applications by identifying and resolving issues, often serving as the point of escalation for more complex issues
Partner with business stakeholders to identify opportunities for new features, configurations, integrations, or technology solutions that drive business value
Own and drive the requirements analysis process, ensuring alignment with both immediate business needs and long-term organizational strategy
Facilitate and lead requirements gathering and design sessions, guiding stakeholders toward optimal solutions and process improvements
Develop and oversee strategies for business process optimization, ensuring scalable and efficient workflows
Collaborate with cross-functional teams to shape and refine applications, ensuring they support business objectives and future scalability
Define and drive structured and approved business requirements and functional specifications, ensuring ERP development, customization, and optimization align with enterprise goals
Lead the design and oversight of updates to existing business processes and reports, ensuring alignment with operational priorities
Provide sign-off on configurations, validating business requirements, testing outcomes, and production readiness
Maintain and govern a strategic roadmap for future enhancements and updates across assigned workstreams, aligning with enterprise priorities
Evaluate and prioritize support tickets based on impact and urgency, assigning criticality levels (e.g., critical, high, medium, low)
Troubleshoot and resolve system issues, providing timely responses to user inquiries
Monitor and maintain system performance, addressing data discrepancies, or process failures
Act as an SME in ERP workflows and configurations
Establish and oversee rigorous test plans and scenarios for new configurations, features, and integrations, ensuring enterprise-wide system integrity
Lead software quality assurance initiatives, implementing best practices to maintain high performance and security standards
Ensure effective end-to-end testing for assigned workstreams, proactively identifying risks and dependencies
Direct and facilitate user acceptance testing, ensuring alignment with business requirements and operational goals
Collaborate with senior leadership to shape training and change management strategies, ensuring seamless adoption of Beeline and other enterprise solutions
Drive the development and continuous improvement of comprehensive training materials, job aids, e-learning modules, and user guides tailored for diverse audiences
Own and manage the Opus Job Aid and eBook, ensuring content is continuously updated to reflect changes in processes, systems, and organizational objectives
Oversee the design and deployment of eLearning updates, ensuring engagement, effectiveness, and alignment with business goals
Lead governance and updates for Beeline Terminology and Reporting Crosswalk, ensuring consistency in enterprise communication and reporting
Oversee content updates for New Employee Orientation, ensuring a seamless and informed onboarding experience
Analyze, interpret, and leverage data to drive continuous improvement and inform strategic decisions
Stay ahead of industry trends and emerging technologies, proactively recommending innovative solutions that enhance operational efficiency
Identify and execute opportunities for business process optimization, driving enterprise-wide improvements in efficiency, effectiveness, and scalability
Qualification
Required
Bachelor's degree in Business, IT, Healthcare Administration, or a related field, or equivalent experience
5+ years of experience in Beeline application analysis or business analysis, preferably in a healthcare setting
Advanced functional knowledge of Beeline Financials (FINS), including but not limited to: Core Financials, Assets, Taxes, Revenue Management, Customer Accounts, Supplier Accounts, Accounts Payable, Banking & Settlement, Cash Management, Expenses, and Procurement
Strong interpersonal, communication, and critical thinking skills
Ability to work independently, manage multiple projects, and adapt to a changing environment
Commitment to continuous improvement, personal growth, and collaboration
Proficiency in Microsoft Office applications
Strong ability to translate business needs into technical requirements
Excellent analytical, problem-solving, and prioritization skills
Proficiency in documenting workflows, creating functional specifications, and defining requirements
Knowledge of testing methodologies, including unit and user acceptance testing
Exceptional communication and collaboration skills, with the ability to engage diverse audiences
Detail-oriented, organized, and capable of managing multiple projects simultaneously
Experience in configuring and maintaining ERP applications
Detail oriented and experienced in leading projects from initiation to completion
Attentive and intellectually curious, possessing the will and perseverance to aid and resolve issues
Experience with ITIL service desk functionality
Ability to work effectively in a complex and agile environment while remaining flexible and adaptable
Adaptability to a dynamic environment and evolving priorities
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
10001+ employees
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
O’Neil A. Britton
Chief Integration Officer, Executive Vice President
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