Clio · 8 hours ago
Senior Legal Content Specialist
United States
Full-time
Remote
Mid, Senior Level
$106K/yr - $144K/yr
3+ years expClio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. The Senior Legal Content Specialist will be responsible for overseeing quality control processes, reviewing legal content for accuracy, and collaborating with various stakeholders to improve content quality and customer experience.
Artificial Intelligence (AI)CRMLegalLegal TechSoftware
Responsibilities
Own Content QA/QC Processes: Establish, maintain, and execute rigorous quality control workflows for legal content creation, updates, and automation templates
Review & Validate Legal Content: Conduct detailed reviews of legal templates, precedents, and workflows to ensure accuracy, formatting and desired functionality before publication
Collaborate on Pipeline Improvements: Work closely with the Legal Content Automation Manager and other Legal Content stakeholders to identify inefficiencies, implement process improvements, and strengthen content quality and related processes to elevate customer experience
Develop Review Standards & Checklists: Create and refine QA/QC guidelines, style guides, and best practices that ensure consistent tone, structure, and legal accuracy across all content
Partner with Content Developers: Provide actionable feedback to legal content specialists, helping to identify errors, address gaps, and raise overall quality
Track Quality Metrics: Use performance data to measure error rates, turnaround times, and other quality indicators, continuously optimizing the review process
Ensure Customer-Centric Outcomes: Evaluate content with the end-user in mind, validating that templates and workflows are intuitive, practical, and aligned with customer drafting needs and quality expectations
Qualification
Required
3 years of legal experience in research, drafting, or knowledge/content management roles, ideally with exposure to multiple jurisdictions
Exceptional attention to detail with experience performing quality control, peer reviews, or compliance checks on legal or technical content
Familiarity with legal drafting workflows, standard legal documents, and jurisdiction-specific practice requirements
Ability to follow and improve structured QA/QC processes, ensuring repeatable and reliable results
Comfort working with document automation systems and cloud-based legal technology tools
Capable of delivering precise, constructive feedback to peers and collaborating effectively across teams
Skilled at spotting patterns, diagnosing root causes of errors, and recommending targeted improvements
Able to thrive in a fast-paced environment, proactively identifying ways to improve content quality and consistency
Proactive, customer-obsessed approach, constantly seeking ways to improve how Clio delivers value through legal content
Adaptability and problem-solving skills to thrive in a fast-paced environment with evolving priorities
Coordinate with product, engineering, and customer success teams to ensure high-quality content is integrated smoothly into Clio's platform
Demonstrate interest in elevating your craft using AI
Benefits
Top-tier health benefits, dental, and vision insurance
Flexible time off policy, with an encouraged 20 days off per year.
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Company
Clio
Clio provides cloud-based legal practice management software, helping law firms manage cases, billing, and client relationships.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$2.14BKey Investors
New Enterprise AssociatesBessemer Venture PartnersActon Capital
2025-11-10Series G· $500M
2025-11-10Debt Financing· $350M
2024-07-23Series F· $900M
Leadership Team
Jack Newton
CEO and Founder
Jonathan Watson
Chief Technology Officer
Recent News
Calgary Herald
2026-01-08
Canada NewsWire
2025-12-16
Company data provided by crunchbase