Photon · 2 days ago
Quantitative UX Researcher
Dallas, TX
Full-time
Onsite
Senior Level
5+ years expPhoton is a company that has been powering Digital Experiences for the Fortune 500 for over 20 years, currently focusing on Digital Hyper expansion. They are seeking a Quantitative UX Researcher/Data Analyst to enhance their understanding of user behavior and product performance through the design and implementation of in-product intercept surveys, translating data into actionable insights for product improvements.
E-CommerceInformation TechnologyMobile AppsWeb DesignWeb Development
Responsibilities
Design, implement, and manage in-product intercept surveys using Qualtrics, including advanced targeting logic, survey workflows, and cookie preferences
Manage Qualtrics directories and contact lists for precise participant targeting and segmentation
Ensure the effective collection of user feedback through surveys, aligning survey data collection with product goals and user experience principles
Troubleshoot and optimize survey deployment and data collection processes, such as addressing issues with cookies and embedded data
Conduct comprehensive quantitative analysis of user behavior, product performance, and survey feedback to identify trends, pain points, and opportunities for improvement
Develop, maintain, and automate Qualtrics dashboards to visualize key metrics, track product health, and communicate actionable insights to stakeholders
Translate complex data findings into clear, concise, and compelling narratives for various audiences, including product managers, designers, and senior leadership
Work closely with the existing UX Quantitative Researcher to support their analytical needs, streamline data access, and enhance research methodologies
Foster strong partnerships with qualitative UX researchers to triangulate findings and provide a comprehensive understanding of user needs and behaviors
Facilitate collaboration between UX and various data teams to achieve shared data goals
Collaborate with development and data engineering teams to integrate survey data with behavioral analytics platforms (e.g., Glassbox) and other internal datasets
Facilitate access to and understanding of behavioral data for the UX research and product teams
Qualification
Required
Bachelor's Degree or higher in a quantitative field (e.g., Statistics, Economics, Psychology, Human-Computer Interaction, Business Analytics) or equivalent practical experience
5+ years of experience in product analytics, quantitative UX research, or a similar data-focused role, with significant experience in digital products within B2B and B2C environments
Proven expertise in designing, implementing, and managing in-product intercept surveys, including advanced targeting logic and cookie management
Strong proficiency with Qualtrics and its integration capabilities (e.g., embedded data, XM Directory, Dashboards)
Excellent communication, interpersonal, and stakeholder management skills, with a track record of collaborating effectively with technical and non-technical teams
Preferred
Experience in designing workflows and establishing directories for data access and documentation is a plus
Company
Photon
Photon is a technology corporation that provides Strategy Consulting, Creative Design, and Technology Services to global enterprise.
5001-10000 employees
H1B Sponsorship
Photon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (233)
2024 (168)
2023 (236)
2022 (184)
2021 (157)
2020 (249)
Funding
Current Stage
Late StageLeadership Team
Mukund Balasubramanian
Chief Technology Officer
Sanjiv C Lochan
CFO
Recent News
Bangkok Post
2024-05-20
2024-04-02
Company data provided by crunchbase