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Grainger · 11 hours ago

Senior Business Systems Analyst -SAP WM/EWM/GTS

Lake Forest, IL

Full-time

Hybrid

Mid, Senior Level

$87K/yr - $145K/yr

3+ years exp

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. The Senior Business Systems Analyst will focus on configuring and optimizing system solutions for business requirements, ensuring efficient supply chain operations through technology integration.

HospitalityIndustrialManufacturingOffice SuppliesSupply Chain Management

Comp. & Benefits

No H1B

Responsibilities

Independently configure system solutions for defined business requirements within an application

Collaborate with product owners and business users to refine user stories

Create, execute, and validate test cases across configuration and functional changes

Document functional specifications and user procedures

Troubleshoot common issues related to configuration, master data, and user errors

Maintain security, compliance and audit standards

Contribute to process improvement efforts by identifying inefficiencies in the current config and process flow. Track and improve metrics for system effectiveness and delivery processes

Participate in release planning and ensure timely delivery of stories

Provides functional configuration and testing expertise in core business systems. Translates business requirements into functional specs and supports day-to-day system performance

Leads solution design and cross-functional configuration work. Serves as a subject matter expert and drives improvement of key processes and standards

Design and implement complex configuration solutions across integrated system processes (e.g., ECC into EWM or MM/SD into WM)

Lead requirement gathering sessions and facilitate alignment across business and IT

Perform root cause analysis on issues and identify long-term fixes or design enhancements

Act as subject matter expert (SME) for specific functional areas or business processes

Coordinate with developers, testers, and interface partners to deliver complete solutions

Support test planning and execution, including defect triage and test coverage assurance

Contributes to standardization of configuration and documentation practices

Assist with evaluation of emerging technologies, tools or processes and advocate for adoption when valuable

Mentors peers and junior level talent

Qualification

SAP EWMSAP GTSSAP WMGenerative AIMachine LearningAgile Product OwnershipScrum MasterAnalytical ThinkingStakeholder CommunicationBacklog RefinementE2E Process Mapping

Required

Bachelor's degree; Master's degree in Business or Information Systems is a plus

Minimum 3 years of SAP experience with increasing responsibility in analysis, configuration, and testing

Proficiency in 1–2 SAP modules; hands-on experience designing and implementing integrated SAP solutions. Prefer SAP GTS, WM, Stockroom Management and/or EWM

Strong analytical thinking, root cause analysis, stakeholder communication, backlog refinement, E2E process mapping

Preferred

Certifications: SAP module training (e.g., SAP SD, MM, S/4HANA); Agile Product Ownership or Scrum Master certifications are a plus

Experience with Generative AI and knowledge of Machine Learning concepts

Benefits

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.

18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.

6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.

Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.

Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Company

Grainger

Glassdoor4.1

As a leading business-to-business organization, more than 4.5 million customers worldwide rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.

Founded in 1927

Savannah, Georgia, USA

10001+ employees