STRATOS · 11 hours ago
Junior Systems Administrator
Beachwood, OH
Full-time
Hybrid
Entry Level
$70K/yr - $90K/yr
3+ years expStratos Wealth Partners is seeking a Junior Systems Administrator to assist in managing and maintaining the company's IT infrastructure. This role focuses on Microsoft 365 administration, system support, and delivering high-quality customer service to both internal and external stakeholders.
ConsultingFinancial Services
Responsibilities
Assist in managing M365 services, including Exchange Online, SharePoint, Teams, OneDrive, and Azure Active Directory
Support user account provisioning, configuration, and troubleshooting within M365
Manage endpoints using Microsoft Intune through configuration policies, remediation scripts, win32 app deployments, and other tools available
Understanding of autopilot, Entra joined, and registered as well as device offboarding
Manage Apple Business Manager accounts and devices
Strong foundational knowledge of networking protocols such as IP, DNS, DHCP, VPN
Ability to apply knowledge to troubleshoot and set up multiple different vendor firewalls, switches, and access points under the guidance of Systems Administrators
An understanding of mail transport rules and the ability to apply this knowledge to real-world troubleshooting
Knowledge of anti-spam systems
Deliver exceptional support to employees and clients, addressing IT-related inquiries promptly and professionally
Communicate technical solutions in a clear, user-friendly manner to non-technical stakeholders
Document support tickets and resolutions in the company’s IT ticketing system
Work closely with senior systems administrators and other IT team members to implement new technologies and improve processes
Maintain accurate documentation of system configurations, procedures, and troubleshooting steps
Contribute to the development of user guides and training materials for M365 tools
Assist in ensuring compliance with financial industry regulations, such as FINRA, SEC, or GDPR, as applicable
Participate in security audits and implement best practices for data protection and system integrity
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
3-5 years of experience in IT support or systems administration, preferably in a financial services or customer-focused environment
Proficiency in Microsoft 365 suite (Exchange Online, Teams, SharePoint, OneDrive, Azure AD)
Familiarity with Windows Server, Active Directory, and basic networking concepts (DNS, DHCP, VPN)
Basic understanding of cybersecurity principles and tools (e.g., antivirus, firewalls)
Experience with IT ticketing systems and remote desktop support tools
Exceptional customer service skills with a focus on empathy and clear communication
Strong problem-solving abilities and attention to detail
Ability to work independently and collaboratively in a team-oriented environment
Excellent time management and prioritization skills to handle multiple tasks in a fast-paced setting
Preferred
Experience with Microsoft 365 administration is highly desirable
MSP experience a plus
Experience with SASE products a plus
Microsoft 365 Certified: Fundamentals or Administrator Associate
CompTIA A+, Network+, or Security+
Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Company
STRATOS
Headquartered in Beachwood, Ohio, Stratos is an independent, partner-owned and operated financial services firm that works solely to facilitate the success of more than 350 independent financial advisors nationwide.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Emigrant Partners
2020-04-02Corporate Round
Leadership Team
Jeff Concepcion
Founder and CEO
Recent News
2025-10-09
2025-09-29
2025-06-30
Company data provided by crunchbase