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JLL · 8 hours ago

Critical Facilities Operations Manager

Atlanta, GA

Full-time

Onsite

Senior Level

5+ years exp

JLL is a leading global provider of real estate and investment management services. The Critical Facilities Operations Manager is responsible for overseeing operations and performance for Critical Environments, driving operational excellence, and ensuring adherence to service level agreements and key performance indicators.

CommercialReal Estate

No H1B

Responsibilities

Developing and implementing strategic initiatives and operational plans to drive efficiency, scalability, and resilience across Critical Environment operations

Providing leadership and direction to critical vendors and operational staff

Monitoring and evaluating data center/IT Communication Rooms performance, ensuring adherence to service level agreements and key performance indicators

Driving continuous improvement initiatives to enhance efficiency, reduce downtime, and minimize risks

Overseeing financial aspects including budget planning, forecasting, and cost control

Acting as primary point of contact for senior management, clients, partners, and vendors

Managing relationships with strategic vendors and contractors to ensure service level agreements are met

Evaluating and implementing innovative solutions to enhance efficiency, security, and sustainability

Ensuring adherence to regulatory requirements, industry standards, and internal policies

Travel as required

Qualification

Data Centers experienceCritical Environment operationsLeadership abilityTechnical document interpretationCMMS platformsMicrosoft OfficeCommunication skillsPresentation capabilitiesOrganizational skills