PwC · 1 month ago
Provider Business Operations - Senior Manager
MO-St. Louis
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$124K/yr - $280K/yr
7+ years expPwC is a leading consulting firm specializing in Corporate Technology Strategy consulting. The Senior Manager in Provider Business Operations will guide healthcare providers in executing large, tech-enabled transformation programs, focusing on optimizing operational efficiency and effectiveness.
AccountingBusiness DevelopmentConsultingFinanceFinancial ServicesTax Consulting
No H1B
Responsibilities
Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies
Build technology solutions using AI and other platforms to enable outstanding client outcomes
Lead large, multi-year transformation workstreams with structured planning, governance, and high-quality delivery, managing complex project activities including issue resolution, dependency management, and executive reporting
Shape solution design and transformation strategies across multiple healthcare administrative domains (e.g., finance, HR, supply chain), leveraging deep expertise and a strong understanding of provider operations, business case development, and process improvement
Oversee change management and user adoption through readiness assessments, stakeholder engagement, communications, and training, while building trusted relationships and aligning diverse clinical, operational, and functional teams
Guide, coach, and develop Managers and Senior Associates to strengthen delivery capabilities, functional expertise, and overall team performance
Drive business and practice development by shaping pursuit content, developing proposals, owning initiatives like internal tool creation or AI-enabled accelerators, and identifying growth opportunities during delivery
Support client decision-making and transformational outcomes by applying data analysis, benchmarking, structured problem-solving, capturing lessons learned, codifying industry standard practices, and contributing to internal knowledge and offering evolution
Qualification
Required
Bachelor's degree
At least 7 years of consulting and/or healthcare provider industry experience, with at least 4 years leading teams, major workstreams within business, or technology-enabled transformation programs
Understanding and experience executing the software development lifecycle in large enterprise
In-depth technical experience with enabling platforms such as Oracle, Workday, or UKG, and understanding of how they support provider operational processes
Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity)
Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis
Knowledge of enterprise architecture concepts and common architecture frameworks
Experience assessing IT capabilities and identifying gaps to better align technology with business needs
Ability to support performance management through KPIs/OKRs, dashboards, and governance processes
Experience supporting IT governance, process design, and role clarity within modern operating models
Experience using GenAI / Agentic tools for analysis, research, or workflow automation
Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks
Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers
Ability to support workforce strategy initiatives including skill assessments and capability-building plans
Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning
Experience leading multi-disciplinary functional transformation for healthcare providers
Experience influencing pursuit strategy, shaping win themes, developing competitive proposal content, or supporting solution design for provider clients
Familiarity with financial management, performance tracking, and project financials
Experience with automation, analytics, or AI-enabled approaches that enhance delivery quality and efficiency
Substantial functional depth in at least one provider administrative domain (e.g., finance, HR, supply chain, workforce, shared services) and broad exposure to others
Proven ability to lead workstreams, manage cross-functional teams, and drive high-quality execution in complex environments
Having the ability to shape transformation strategies and work with provider leaders to translate goals into actionable plans
Possessing proven communication, facilitation, and executive presentation skills
Demonstrating the ability to coach teams and foster a high-performing, collaborative culture
Applying functional and technical depth and cross-functional insight to help clients modernize operations, improve performance, and align business and technology capabilities to their strategic goals
Preferred
Master's degree preferred
Benefits
Medical
Dental
Vision
401k
Holiday pay
Vacation
Personal and family sick leave
And more.
Company
PwC
At PwC, we help clients drive their companies to the leading edge.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Apparel Impact Institute
2023-09-19Grant
Leadership Team
Havard Abrahamsen
CEO - Norway
Alex Sladen
Director - Global Marketing, Media & Partnerships
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