JPMorganChase · 21 hours ago
Client Solutions Architect-Payments-Executive Director
3424 Peachtree Rd Ne, Atlanta, GA, 30326, US
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expJPMorgan Chase is one of the oldest financial institutions, and they are seeking a Client Solutions Architect Director in Payments Merchant Services. This role involves leveraging deep technical knowledge to innovate client experiences and leading a team to design solutions addressing complex client problems.
Asset ManagementBankingFinancial Services
Responsibilities
Advises Client Solutions Architect teams on the strategies and best practices for configuring and modifying the firm’s existing products and solutions, often in partnership with Technology, to fit complex client use cases
Coordinates with clients and our Development and Delivery teams, drawing on technical knowledge, experience, and client feedback to lead product design and define the development requirements for enhancements
Engages Sales in solutioning and mandating deal stages on high-level pricing, pipeline planning, and account planning
Manages and leads Client Solutions Architect team
Speak as a SME on technical integrations, API’s and micro-services architectures
Identifies and defines development requirements for product design enhancements based on client feedback
Be a key member of a JPMorgan account team with deep involvement in defining the customer strategy; Identify and close new complex opportunities and accelerate solution adoption
Serve as a subject matter expert on payments solutions and possess a deep understanding of our clients’ needs and current industry trends
Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery
Collaborate with the account team to respond to client RFPs and demonstrations in a timely manner
Qualification
Required
10 + years of experience or equivalent expertise working within a broad set of products to solve client use cases
Extensive experience in partnering with clients (client-facing) in a technology field with engineers
Strong ability and experience explaining technical concepts to non-technical audience
Experience in supporting a Sales team while pitching and delivering complex technical products, projects, or applications
Demonstrated experience in structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices
Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
Experience supporting Sales in pricing, pipeline planning, and account planning
Experience working with clients in a technology field and interfacing with engineers; Previous presales experience required
10 + years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels; Thorough understanding of the software development lifecycle and API architecture
Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-16
2026-01-13
2026-01-08
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