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UNIQLO · 2 days ago

Menlo - Retail Supervisor in Training

Edison, NJ

Full-time

Onsite

New Grad, Entry Level

$19.50/hr - $19.50/hr

UNIQLO is a global apparel retailer, and they are seeking a Retail Supervisor in Training to lead customer service efforts in their store. This role involves motivating Sales Associates, ensuring operational standards are met, and training staff on product knowledge and customer service expectations.

E-CommerceFashionSales

Responsibilities

Motivates their team to meet and exceed sales goals

Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules

Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met

Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases

Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones

Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs

Assists management to identify issues in the store

Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers

Follows all company policy and procedures & notifies management of any infractions

Assists with special projects as assigned by management

Qualification

Customer serviceTeam trainingSales goalsInventory managementOperational standards

Required

Motivates their team to meet and exceed sales goals

Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules

Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met

Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases

Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones

Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs

Assists management to identify issues in the store

Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers

Follows all company policy and procedures & notifies management of any infractions

Assists with special projects as assigned by management

Maintain open availability at least five (5) days per week, averaging 32 hours or more per week based on business seasonality

Have no more than two (2) days off in the same Monday-Sunday workweek

Limit scheduling restrictions to no more than three (3) days per week

Only one (1) restriction permitted Friday-Sunday

At least one (1) restriction must be time-based (e.g., 'not available before 3:00 p.m.')

Benefits

Medical, Dental, Vision, Life & ADD, Short and Long Term Disability

Flexible spending and commuter benefits accounts

15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;

8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays

401K (with employer matching)

We offer competitive compensation for sales associates starting at $19.50 along with a clear path to promotion opportunities every 3 months based on individual performance!

Career advancement opportunities for driven team members who consistently deliver strong results.