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Coca-Cola Consolidated · 12 hours ago

IT Field Technician III

Cincinnati, OH

Full-time

Hybrid

Mid Level

3+ years exp

Coca-Cola Consolidated is America's Largest Coca-Cola Bottler, and they are seeking an IT Field Technician III to serve as the primary liaison for all information technology matters related to operation technology. The role involves providing hardware and software support, managing technical details for incident response, and consulting on IT solutions with business partners.

Delivery ServiceFood and BeverageFood DeliveryFood ProcessingManufacturingSales

H1B Sponsor Likely

Responsibilities

Assists Coca-Cola Consolidated personnel in person, telephonically, and electronically through entering and resolving technology incidents regarding IT hardware, software, networks, and processes. Perform, research, resolve, and respond to highly complex questions in accordance with current standards, support all field and production team functions

Provides hardware and software support for production and automated systems. This includes supporting third-party vendors in the installation, repair and modifications of IT equipment used to manufacture products. Includes assisting with evaluation of new systems and services in the plants and branch locations

Provides personal productivity hardware and software support to teammates including repair, installation, upgrades, vendor partnership, etc. Software support can include installation, problem investigation, resolution, configuration changes, etc. while ensuring compliance with security policies

Responsible for IT assets assigned to their territory including issuing, inventory, deployment, and maintenance. This includes life cycle planning and refresh of equipment and software

Observes problem trends in order to report on frequent issues and documents, learnings and solutions in order to assist teammates with timely and consistent resolutions to frequently asked questions, including things like account lockouts, intermittent system issues, full facility impact issues, etc. in order to improve the team’s ability to respond quickly to needs

Qualification

Microsoft productivity toolsIT hardware supportIT software supportLocal area networkingTechnical documentationProblem-solving

Required

Bachelor's degree

Knowledge acquired through 3 to 5 years work experience

Valid driver's license required

Strong knowledge of Microsoft productivity tools (Word, Excel, PowerPoint and Teams)

Prior experience setting up, installing, cabling, and maintaining personal productivity, manufacturing IT and local area networking equipment

Preferred

Bachelor's degree in Computer Science

Benefits

401(k) match

Health coverage

Employee stock purchase plan

Company

Coca-Cola Consolidated

Glassdoor3.5

Coca-Cola Consolidated manufactures, markets, and distributes over 300 brands and flavors from The Coca-Cola Company and partners, serving.

Founded in 1902

Charlotte, North Carolina, USA

10001+ employees

http://www.cokeconsolidated.com

H1B Sponsorship

Coca-Cola Consolidated has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1)

2020 (1)