Valley Nissan ยท 4 days ago
Warranty & Administrative Clerk
Valley Nissan is a growing Chrysler Dodge Jeep Ram dealership seeking an experienced Automotive Warranty Administrator. This role is critical for processing warranty claims accurately and ensuring compliance with manufacturer requirements while coordinating between the service department and manufacturers.
AutomotiveCustomer ServiceRetail
Responsibilities
Process and submit warranty and extended service contract claims in a timely and accurate manner
Ensure all warranty claims comply with Chrysler Dodge Jeep Ram (Stellantis) policies and procedures
Review repair orders for completeness, accuracy, and proper documentation prior to submission
Track claim status, reconcile payments, and follow up on rejected or pending claims
Communicate with service advisors, technicians, and management to resolve claim discrepancies
Maintain up-to-date knowledge of warranty bulletins, policy changes, and factory programs
Prepare and manage warranty schedules, reports, and audits
Assist with manufacturer warranty audits and respond to audit findings as needed
Maintain organized and accurate warranty records in accordance with manufacturer and dealership standards
Qualification
Required
Previous automotive warranty administration experience required
Strong understanding of manufacturer warranty policies and claim submission processes
Proficiency with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack or similar)
Excellent attention to detail and organizational skills
Ability to work independently and manage multiple deadlines
Strong communication skills and a team-oriented mindset
Preferred
Chrysler Dodge Jeep Ram (CDJR/Stellantis) dealership experience strongly preferred
Benefits
Medical, dental, and vision insurance
Paid time off and paid holidays
Company
Valley Nissan
Here at Valley Nissan Subaru we have built a reputation on providing courteous, honest service.
Funding
Current Stage
Growth StageCompany data provided by crunchbase