Apply on Employer Site

Versapay · 21 hours ago

Customer Account Manager

United States

Full-time

Remote

Mid Level

$135K/yr - $150K/yr

3+ years exp

Versapay is a market leader in automating accounts receivable, providing solutions that enhance cash flow clarity for finance leaders. As a Customer Account Manager, you will manage a portfolio of existing customers, guiding them through their digital transformation and expanding their use of Versapay's solutions to drive growth.

Enterprise SoftwareFinancial ServicesFinTechPaymentsSaaSSoftwareTransaction Processing

Growth Opportunities

Responsibilities

Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions

Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth

Engage finance, accounting, and IT executives to understand their priorities, challenges, and transformation goals—positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow

Lead the commercial motion within your accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation

Serve as the primary point of contact for all sales-related activities, ensuring customers have a seamless experience throughout the expansion cycle

Track and forecast pipeline activities, providing reliable updates to management and ensuring full visibility across customer stakeholders

Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation to bring the right expertise to each opportunity

Act as a trusted advisor, teaching best practices, uncovering inefficiencies, and recommending tailored solutions that reduce manual work, strengthen controls, and increase the speed and volume of payments

Qualification

B2B SaaS sales experienceAccount managementCRM software proficiencyCommunication skillsNegotiation skillsPresentation skillsClient retentionSales engagement platformsProcess-orientedCuriosityTeam coordinationRelationship buildingOrganizational skills

Required

3-5 years of B2B SaaS sales experience - bonus points for previous experience in a tech startup selling into finance and exposure to accounting

Experience managing and growing existing accounts, with a strong focus on relationship building and client retention

Excellent communication, negotiation, and presentation skills, with the ability to articulate value propositions effectively

Able to close mid-market deals without executive sponsorship

A competitive attitude with an aptitude for developing your own business opportunities and seeing them through to final sale

Strong track record of success crushing sales quotas and comfortable closing deals with an average selling price of $50K+

Great energy that people gravitate toward and are able to sell the vision of digital transformation in the invoice-to-cash process to create a customer-centric experience for our clients' end-customers

A Challenger - able to lead with commercial insight, teaching your customers, tailoring your conversations, and taking control of the sales process

A natural learner - Curious, confident and enthusiastic. You love to ask questions and deeply understand your customer's problems

Well organized and can handle managing a lot of moving pieces at once, coordinating internal teams to bring the best that Versapay can offer to your clients

Process-oriented and are an expert at maintaining excellent pipeline hygiene and accurate forecasting

A bias toward action, love to dive in, and get stuff done, overdelivering on expectations and creating plans to close gaps in the forecast as they arise

Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite and experience using Sales Engagement Platforms (Salesloft, Outreach, HVS, etc.)