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TransLoop · 11 hours ago

Operations Specialist

United States

Full-time

Remote

New Grad, Entry Level

$45K/yr - $50K/yr

TransLoop is a modern digital freight network revolutionizing logistics for shippers and carriers of all sizes. The Operations Specialist will develop strong business relationships with customer contacts, manage shipments, and ensure operational efficiency while meeting customer service KPIs.

Freight ServiceLogisticsSupply Chain ManagementTransportation

Hiring Manager

Alisa Convery

Responsibilities

Build relationships and develop rapport with customer contacts on a coordinator level to ensure they feel their business is supported

Build, schedule, and track shipments for select accounts

Escalate delays in transit and any other issues that could impact service to sales representatives and/or customer contacts

Instill general organization/order regarding load board management from tender to invoicing

Work in sync with Account Growth Manager to ensure operational efficiency and customer service

Qualification

Supply chain experienceLogistics experienceAccount managementCustomer service experienceOrganizational skillsSpeaking skillsOperational efficiencyWriting skillsAttention to detail