ICF · 9 hours ago
Senior Business Analyst
ICF is a global advisory and technology services provider, and they are seeking a Senior Business Analyst to bridge technical teams and business partners. The role involves translating requirements into actionable user stories, leading Agile ceremonies, and supporting the project lifecycle through documentation and stakeholder collaboration.
ConsultingInformation TechnologyProfessional Services
Responsibilities
Analyze existing system documentation to summarize existing system functionality as it relates to the project
Create and maintain project roadmaps
Provide technical assistance and troubleshooting by effectively responding to inquiries
Utilize gherkin syntax for user story acceptance criteria
Partner with Product Owners and developers to define story scope and acceptance criteria that are clear, complete, and actionable
Lead and facilitate Agile ceremonies and cross‑functional meetings with confidence
Collaborate directly with stakeholders, serving as a Business SME and fostering strong communication across phone, web conferencing, and MS Teams
Support all phases of the project lifecycle—from discovery through delivery
Create and peer‑review a range of documentation including functional specs, technical documents, training materials, and more
Qualification
Required
US Citizenship is required (required by the federal government for this position)
Must be able to obtain a DHS Public Trust clearance
MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply
6+ years of business analysis experience including experience translating requirements into specific, scoped user stories and creating documentation including process mapping, role matrixes, etc
Preferred
3+ years of experience working in an agile environment
2+ years of experience independently working with stakeholders to elicit, understand, and prioritize requirements
1+ years of experience with the ServiceNow Platform
1+ years of experience facilitating sprint ceremonies and other ad hoc meetings as needed
1+ years of experience using gherkin syntax for user story acceptance criteria
Active DHS or DoW Public Trust clearance
Experience with ServiceNow App Engine, CSM, or ITSM
Strong experience working in an agile environment
Good understanding of basic system technologies as they relate to the project deliverables
Experience manually testing user stories
Strong verbal and written communication skills
Experience providing system demonstrations and presentations to stakeholders
Experience working in a fast-paced environment
Company
ICF
ICF is a global consulting and technology services provider focused on making big things possible for our clients.
Funding
Current Stage
Public CompanyTotal Funding
$59MKey Investors
New York State Department of TransportationU.S. Environmental Protection Agency
2023-02-13Grant· $29M
2021-03-15Grant· $30M
2006-09-28IPO
Leadership Team
Recent News
2025-12-15
2025-12-08
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