Senior Software Administration Business Process Analyst jobs in United States
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Nevada National Security Sites · 12 hours ago

Senior Software Administration Business Process Analyst

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site for the U.S. National Nuclear Security Administration. They are seeking a skilled Senior Software Administration Business Process Analyst to process software requests, optimize license usage, and lead IT asset management efforts.

Government Administration
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Responsibilities

Process software requests and licensing tracking
Evaluate license usage and optimize licenses
Update Flexara and/or software library with relevant software information
Participate in audits related to software administration
Lead efforts in IT asset management
Conduct analysis of business information systems using applied knowledge and principals (e.g., Systems approach or Six Sigma methodology) and creates solutions to resolve problems
Meet with process owners and team members to ensure all requirements are met and make recommendation for improvements
May establish and manage small teams (including sub-contractors) to coordinate project tasks, such as development, testing and end-user training
Assist the organizational representative with defining requirements
May collect, assemble and analyze metrics to meet the needs of the organization
May perform data entry and processes request for information through reporting capabilities
Coordinate and perform testing, and system techniques and controls
Collect, assemble and analyze requirements to meet the needs of the organization
Define, plan, execute, monitor, control, and successfully complete discrete elements of scope in compliance with defined schedule, costs, risk, and quality
May act as a liaison to the Information Technology Division
Assist with communication to all levels of the organization
Perform other duties assigned by Management

Qualification

Project ManagementCritical ThinkingProblem SolvingSharePointMicrosoft ProjectPowerBIFlexeraServiceNowCustomer SatisfactionCollaborationDecision-MakingCommunication

Required

US Citizenship is required for all positions
Bachelor's degree in related field and at least 5 years' of professional level experience or equivalent training and experience
Previous project management experience and responsibilities may be helpful
Critical Thinking & Problem Solving: Evaluates alternatives and identifies solutions using systematic, multi-step approaches
Collaboration: Facilitates discussion and resolves conflicts
Achieves customer satisfaction
Decision-Making: Demonstrates effective decision-making skills, including knowledge of how and when to escalate issues to higher levels. Analyzes the risks and future impact of decisions
Working knowledge of ServiceNow incident tracking
Must possess a valid driver's license
Ability to obtain a HSPD-12 Personal Identity Verification credential under the Department of Energy Order 206.2, ‘Identity, Credential, and Access Management,' and Supplemental Directive NNSA SD 206.2, ‘Implementation of Personal Identity Verification for Uncleared Contractors.'

Preferred

Experience with SharePoint, Microsoft Project and PowerBI is a plus
Knowledge of Flexera software tracking system is a plus
International Association of Information Technology Asset Managers a plus

Benefits

Medical, dental, and vision
Both a pension and a 401k
Paid time off and 96 hours of paid holidays
Relocation (if located more than 75 miles from work location)
Tuition assistance and reimbursement

Company

Nevada National Security Sites

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The Nevada National Security Sites help ensure the security of the United States and its allies by: supporting the stewardship of the nation’s nuclear deterrent; providing nuclear and radiological emergency response capabilities and training; contributing to key nonproliferation and arms control initiatives; executing national-level experiments in support of the National Laboratories; working with national security customers and other federal agencies on important national security activities; and providing long-term environmental stewardship of the NNSS’s Cold War legacy.

Funding

Current Stage
Late Stage

Leadership Team

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Melissa Biernacinski
Action Officer, Government/Customer Relations and Strategic Partnerships
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