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Fidelity Bank · 21 hours ago

Commercial Payment Operations Specialist

Wichita, KS

Full-time

Onsite

Entry, Mid Level

2+ years exp

Fidelity Bank, NA is seeking a detail-driven Commercial Payment Operations Specialist who thrives in a fast-paced financial operations environment. The role involves managing daily payment operations, collaborating with sales and support teams, and ensuring accurate and compliant client experiences.

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Responsibilities

Operating with an anticipatory and proactive approach and maintaining a solution-oriented mindset

Critical thinking to solve issues, taking concepts and identifying the needs and turning them into operational solutions

Execute daily workflow processes and tasks related to ACH, remote deposit capture (RDC), positive pay, and wire transfers within internal service level agreements and turnaround time frames resulting in accurate set up, processing, documentation review, and adherence to internal controls and regulatory requirements

Escalate discrepancies, exceptions or potential risks to management, as appropriate

Develop a close working relationship with the customer-facing commercial support and treasury sales teams to ensure seamless customer experience while maintaining strong operational controls and compliance standards

Expand individual knowledge and understanding across all aspects of commercial payment operations, enhancing functional and task proficiency while contributing to the effectiveness of the department