Amazon · 2 days ago
Business Operations, Partner Core Tech, AWS Specialist and Partner Sales Operations
Mountain View, California, USA
Full-time
Onsite
Mid, Senior Level
$79K/yr - $170K/yr
5+ years expAmazon Web Services (AWS) is seeking a driven, experienced Business Operations Lead to support the Partner Core Tech organization. The role involves shaping business strategies, managing operational processes, and leveraging AI technologies to enhance partner engagement and success.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Develops, implements, and manages operational processes, systems, and metrics to enable Partner Solutions Architects (PSAs), Technical Program Managers (TPMs), and Customer Success Managers (CSMs) to effectively scale partner technical enablement and drive partner success
Analyzes partner engagement performance data to identify growth opportunities and process improvements
Partners with stakeholders to drive day-to-day operational excellence through process management, performance analysis, technology support, business reviews, and operational planning
Documents and implements standardized engagement processes and metrics, including goal and KPI definitions, and performance target cascades to support operational effectiveness across PSA, TPM, and CSM functions
Manages success attribution processes and resolves escalations to ensure accurate reporting of technical impact and business outcomes on behalf of the stakeholder organization
Leads Annual Planning Processes on behalf of stakeholders
Conducts performance analysis on partner engagement data, technical milestone completion rates, goal attainment, and forecast accuracy to identify potential risks
Supports regular business reviews with insights on partner pipeline health, technical engagement trends, and operational efficiency
Develops data-driven insights through advanced analytical tools to inform both business and technical strategy
Coordinates cross-functional projects to improve partner technical engagement efficiency and processes
Partners with Partner Core business teams to align technical execution with scalable partner program delivery
Supports strategic partner engagement management and pilot programs for new business models and technical capabilities
Orchestrates AI-human collaboration in partner technical engagement processes
Manages and optimizes AI-powered insights and intelligence tools and automated engagement tracking systems
Implements workflows and automation to streamline processes and improve team efficiency
Qualification
Required
5+ years of Microsoft Excel experience
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
Experience with sales CRM tools such as Salesforce or similar software
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred
5+ years of finance, business management and sales operations experience
Experience working within a high-growth, technology company
Benefits
Equity
Sign-on payments
Medical
Financial
Other forms of compensation
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-17
2026-01-17
Company data provided by crunchbase