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Chase · 17 hours ago

Senior Associate, Portfolio Change Manager

880 Powder Mill Rd, Wilmington, DE, 19803, US

Full-time

Onsite

Mid, Senior Level

4+ years exp

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Senior Associate, Change Manager, you will lead end-to-end delivery of change initiatives, ensuring milestones and project artifacts are defined, tracked, and auditable while fostering collaboration across various teams.

BankingFinancial Services

Responsibilities

Manage the delivery of change projects from initiation through to implementation ensuring key milestones are met and plans and project artefacts are accurately created and tracked

Deliver messaging consistently across communications, training, policies & procedures, and systems

Proactively identify potential roadblocks / obstacles and escalate issues as needed

Build relationships with all stakeholders, fostering a culture of collaboration, transparency and information sharing for efficient execution, demonstrating the ability to identify, partner, and navigate with players and functions

Partner with Finance, Operations, Risk and Control teams to timely identify and address areas of risk

Maintain a positive attitude and act as team player in supporting other on-going team initiatives

Qualification

Change ManagementFinancial Institution ExperienceProject ManagementAgile MethodologiesJiraConfluenceInterpersonal SkillsOrganizational SkillsTeam PlayerSelf-Motivated

Required

4+ years of experience or equivalent expertise in a relevant domain, with a focus on business side project management & execution in a Financial Institution

Highly disciplined individual, self-motivated, fast learner, performs well under pressure in dynamic environment

Extremely organized and delivery focused with the ability to work independently and balancing project responsibilities, multiple workstreams and priorities while remaining focused on accuracy and attention to detail. Ability to deliver solutions to a tight deadline regardless of complexity

Strong interpersonal skills with the ability to work in a team environment, with people at all levels across all functions including ability to engage with senior management

Outstanding team player in supporting all other workstreams or initiatives managed by the Card PPO Performance team; organized in taking comprehensive project management approach to all book of work

Minimum of Bachelor's degree or equivalent