US Tech Solutions · 12 hours ago
MSP Program Manager - Contingent Workforce program
Jacksonville, FL
Full-time
Onsite
Senior Level
$70K/yr - $90K/yr
7+ years expUS Tech Solutions is a global provider of talent services and managed workforce programs, helping organizations achieve workforce agility. They are seeking a Program Manager to oversee a high-impact contingent labor program, ensuring alignment with business objectives and performance metrics while managing supplier engagement and talent quality.
Information Technology
Responsibilities
Serve as the onsite leader managing all aspects of the contingent workforce program
Build trusted relationships with key client stakeholders, understanding business goals and evolving workforce needs
Manage a program team to deliver desired goals and outcomes
Partner with client leadership to design and execute hiring strategies that address talent shortages, seasonal peaks, and production demands
Lead regular performance reviews and provide workforce analytics insights to inform strategic decision-making
Drive delivery excellence across all KPIs, including time-to-fill, quality of hire, fulfillment rate, turnover, and supplier performance
Develop dashboards and reporting tools to measure and communicate program health and outcomes
Implement process improvements that enhance speed, efficiency, and compliance across the hiring lifecycle
Manage a network of staffing suppliers across key functional areas, including assembly, sheet metal mechanics, engineering, quality inspection, logistics, and skilled trades
Maintain a curated supplier ecosystem that ensures agility, scalability, and talent quality
Conduct supplier business reviews to drive continuous improvement, alignment, and accountability
Foster supplier partnerships that prioritize workforce diversity, quality, and innovation
Establish clear standards and quality metrics to ensure the delivery of highly qualified talent
Collaborate with suppliers to develop sourcing strategies for critical skill areas within manufacturing and aviation sectors
Drive initiatives to improve candidate retention, onboarding effectiveness, and overall worker satisfaction
Ensure program operations adhere to all legal, compliance, and client policy requirements
Maintain accurate documentation and reporting to support audits, governance reviews, and executive reporting
Qualification
Required
Bachelor's degree in business, Human Resources, Supply Chain, or a related field (or equivalent experience)
7+ years of experience managing large-scale contingent labor or MSP programs within manufacturing or light industrial environments
Strong understanding of manufacturing workforce roles, including skilled trades and engineering disciplines
Proven success in client relationship management and supplier performance leadership
Demonstrated ability to manage and lead a program team to meet SLAs and deliver measurable outcomes
Expertise in KPI management, workforce analytics, and process improvement
Excellent communication, problem-solving, and leadership skills
Must be based in or willing to relocate to Jacksonville
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
1001-5000 employees
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Manoj Agarwal
Chief Executive Officer
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