RedBox Rx Patient Care Advocate jobs in United States
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Hy-Vee, Inc. · 22 hours ago

RedBox Rx Patient Care Advocate

positionRedBox RX, Fleur Drive, Des Moines, IA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Hy-Vee, Inc. is committed to providing convenient and affordable access to quality healthcare. As a RedBox Rx Patient Care Advocate, you will support patients and providers by addressing inquiries related to visits and treatments through various communication channels, ensuring a positive patient experience.

Organic Food
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H1B Sponsor Likelynote

Responsibilities

Responds to patient communication received via phone or email
Collaborates with team members to promote continuous improvement of patient experiences
Creates and maintains patient accounts
Communicates with patients regarding visits and treatments
Shares knowledge and experience with other employees
Performs other related job duties and special projects as required
Adheres to standard operating procedures and quality assurance standards
Reports to work when scheduled and works expected number of hours

Qualification

Customer service principlesVerbal communicationWritten communicationComputer programs knowledgeTime managementListening skillsProblem resolutionCommitment to missionPharmacy support registrationAdaptabilityTeam collaboration

Required

High school diploma or equivalent
Knowledge of customer service principles and techniques
Good verbal and written communication skills
Good time management skills
Ability to perform multiple tasks at any given time
Ability to listen, understand, and provide resolutions to common patient concerns
Ability to learn and adapt in a growing telehealth setting
Basic knowledge of computer programs such as Word, Excel, and Outlook
Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
Ability to be registered as a pharmacy support person with the Iowa Board of Pharmacy
Visual requirements include ability to see detail at near and far range with or without correction
Must be able to physically exert up to 25 pounds of force occasionally and a negligible amount of force frequently to move objects
Must be able to perform the following physical activities: Sitting, standing, reaching, lifting, grasping, talking, hearing, typing and repetitive motions

Preferred

Healthcare experience is preferred but not required

Company

Hy-Vee, Inc.

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Hy-Vee, Inc.
dateFounded in 1930
location
West Des Moines, Iowa, USA
people-size10001+ employees
web-link
https://www.hy-vee.com

H1B Sponsorship

Hy-Vee, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (3)
2021 (3)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
$0.01M
Key Investors
Renewable Fuel Infrastructure Program
2025-06-13Grant· $0.01M

Leadership Team

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Jeremy Gosch
Chairman of the Board/CEO
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Donna Tweeten
President
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Recent News

Corridor Business Journal
CBJ Newsmakers: City pursues multiple paths to fill former Hy-Vee location
2025-12-30
Morningstar.com
BIOCARE NUTRITION LAUNCHES AT SELECT HY-VEE LOCATIONS
2025-12-17
Newsweek
Hy-Vee Stores To Offer Free Kids Meals This Week: ‘No One Goes Hungry’
2025-11-04
Company data provided by crunchbase