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Adquadrant · 1 day ago

People Operations Manager

United States

Full-time

Remote

Mid, Senior Level

$100K/yr - $130K/yr

5+ years exp

Adquadrant is a company that helps consumer brands grow profitably by integrating media, creative, and measurement with AI. They are seeking a high-performing Operations Manager to oversee HR operations, compliance, and internal systems while improving the company's operational efficiency as it scales.

AdvertisingMarketing

Growth Opportunities

Responsibilities

Personally own and execute the full employee lifecycle across the organization, including hiring coordination, offer letters, onboarding, training logistics, offboarding, terminations, severance processes, and exit interviews

Drive employee engagement, recognition, and culture initiatives from planning through execution, with clear budget ownership

Run employee surveys, including employee NPS, and translate results into clear insights and recommendations for leadership

Serve as a visible, steady culture carrier who balances empathy with accountability while reinforcing a consistent, compliant, and high-performing organization

Own, implement, and continuously maintain all HR policies, procedures, and employment practices, ensuring day-to-day compliance with federal, California, and multi-state employment laws, including wage and hour regulations, exempt vs non-exempt classifications, state-specific onboarding, tax considerations, leave laws, and termination requirements

Act as the internal point person for employment law and compliance matters, including ADA accommodations, discrimination policies, and regulatory changes

Directly handle employee relations issues, including investigations, documentation, corrective action, and performance improvement plans

Execute performance management programs, including annual reviews, calibration cycles, employee feedback, and ongoing performance documentation

Personally manage leave administration across all applicable programs, including FMLA, CFRA, Pregnancy Disability Leave, Paid Family Leave, California Bereavement and Reproductive Loss Leave, and Military Leave, ensuring accurate tracking, documentation, and coordination with payroll and benefits providers

Partner closely with leadership on salary negotiations, compensation reviews, salary banding, and ongoing compensation tracking, with hands-on execution and follow-through

Run semi-monthly payroll end to end with full accountability for accuracy, timeliness, and compliance, including time tracking, PTO, overtime, commissions, stipends, and employee referral payouts

Actively manage time and attendance for exempt and non-exempt employees, ensuring compliance with meal periods, rest breaks, and state-specific wage requirements

Administer benefits programs directly, including medical, dental, vision, and 401(k), along with ongoing billing reconciliation

Lead and execute open enrollment, qualifying life events, and COBRA administration

Manage workers’ compensation, EPLI, and general business insurance programs in coordination with vendors and leadership

Own and operate HR and people systems, including payroll, benefits platforms, time tracking, ATS, and access controls

Personally manage employee IT operations, including new hire computer provisioning and retrieval, device setup, Mosyle administration, password management tools, and Slack user and channel administration

Administer platform access for all hires and terminations to ensure secure, clean transitions and strong security hygiene

Maintain accurate, auditable personnel records, operational documentation, and internal trackers across all systems

Support finance workflows through hands-on management of expense reports, reimbursements, stipends, and commission coordination

Personally own recruiting execution across the business, including managing first-round interviews for select roles, coordinating and scheduling interviews with hiring managers, maintaining the candidate pipeline, and negotiating with and managing external recruiters as needed

Qualification

People OperationsHR CompliancePayroll ManagementBenefits AdministrationMulti-state Employment LawOperational Process ImprovementSound JudgmentEmotional IntelligenceAttention to Detail