The Advocates · 1 day ago
Intake Specialist (Spanish)
Seattle, WA
Full-time
Onsite
Entry, Mid Level
$25/hr - $30/hr
2+ years expThe Advocates is a growing personal injury law firm dedicated to representing victims of accidents with kindness and respect. They are seeking an empathetic, sales-focused Intake Specialist who will engage with potential clients, assess their needs, and help sign them as new clients, all while providing a supportive experience during difficult times.
Law Practice
Hiring Manager
Joseph Pejović
Responsibilities
Work independently to handle a high volume of calls and messages, while pivoting between tasks with ease
Engage new inbound leads quickly via phone, text, and email
Manage and track prospect pipeline using lead management software
Schedule and conduct detailed phone interviews to assess case potential
Qualify and sign potential clients including overcoming objections using a customer-centric soft sales approach
Conduct new client intake and onboarding in lead management software
Meet our needs for staffing availability – currently seeking a Wednesday-Sunday shift between 9:30am-6pm, following an in-office training period during business hours, M-F from 8:30am-5pm
Qualification
Required
Minimum of 2 years in sales, customer success, account management or client onboarding
1+ years' recent experience in a fast-paced office environment
Spanish language skills – bilingual fluency
Preferred
Documented history of exceeding goals and metrics
Professional services or B2C experience
Associate's degree or higher
Benefits
Quarterly performance-based bonuses
401(k) + 4% matching (after 1 year employment)
100% employer paid Health, Vision, Dental (buy ups available)
3 Weeks PTO in year 1, Uncapped PTO in year 4
Employee Assistance Program
Commuter/Metro Card Program
Company
The Advocates
Now in California! The Advocates is a nationally renowned personal injury and civil litigation law firm based out of Utah, Montana, Idaho, Wyoming, Arizona, North Dakota, Washington, Oregon, Nebraska, Iowa, and California.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Matthew Driggs
Founder
Company data provided by crunchbase